Dave & Buster's Scranton

Reviews

• AR

  Angela Reppert

  2 days ago
  5.0
  I had my son's birthday party here, and aside from a few of his friends who had been there before, it was our first time. I was really impressed with how friendly our server was! Eva went above and beyond to make sure everyone was good and had everything they needed. The food was fantastic, the atmosphere was fun, everyone had a really great time!
• CN

  Cyn N

  Mar 5, 2026
  3.0
  The gentleman with the glasses waiting on us was very rude. Maybe he thought little of us and didn't think we merit good service. After I paid my tab manually I asked foe a receipt and he waved me off like he couldn't be bothered I waited a few minutes and then I left with the $20 tip that he was going to get even though he was rude and short and rushing with us. When I was walking out the door I made sure to let him know he kept me waiting to give him the $20 tip that he didn't merit. Had a great time other than that. He was not a good server. Gentleman with glasses heavy set sloppy looking guy. Do better in your hiring process maybe he doesn't like his job. But the food was good and the games were great other than that. I give it a solid 3 at best.
• GH

  Greta Howk

  Mar 5, 2026
  1.0
  Walked in and waited. Place is pretty empty. No one was up front. My fiance said it looked like a seat-yourself situation because all the tables had menus and plates on them already. We sat in a booth. No one came over, so we flagged down a server who told us it was not seat-yourself and to go wait back up front. Same server comes up and brings us to a different table. We ask if we can have a booth (there are several open). She says no because people have different sections. We say we just want a booth like where we sat ourselves. She looks annoyed and starts walking away saying she needs to ask her manager. So we just leave. Stupid situation caused by bad service. Enough to not want to try this place again. Will definitely be going to local business Bartari instead.
• LB

  Laura Bernier

  Mar 3, 2026
  1.0
  It was my first time here and I never want to return. We came in and got sat and given our menus but never seen by the wait staff for well over 20 minutes. I watched two groups of people come in after me and immediately get their order taken while we sat there with no acknowledgement. Tables were messy and we watched staff just chatting by the doorway to the kitchen. The food that we watched go past us looked amazing and would have loved to try but if customers are not even acknowledged then we can't. Worst experience I have ever had at a restaurant and had to walk out
• MC

  Mark Capezio

  Feb 28, 2026
  3.0
  Walked in the door and there were open tables. We were told there was a 2 hour wait. As we played games, we noticed that the tables were never full over 50% empty all the time. Then, my wife made a point that they were making us play games instead of just sitting down and eating. Sorry, but that's up to me. If there were open tables we should have been seated. Could have been that they were very under staffed as well. My kids were very hungry, so we decided not to stay long and went to a restaurant instead. Worst service ever!

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