Business Details
About
Mexican Restaurant
Chipotle Moosic is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.4
238 reviews
5 stars
105
4 stars
33
3 stars
23
2 stars
15
1 star
62
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted poor cleanliness, with dirty tables and floors being a common complaint.
Customer Service
Customers reported rude and unhelpful staff, with many feeling ignored or treated poorly during their visits.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with portion sizes, freshness, and incorrect orders.
Service Speed
Numerous reviews mentioned slow service, particularly for online orders, leading to long wait times.
- MLMelany Luciano1 day ago5.0Quick friendly service. They had everything available, other places usually run out of something. I went to Dickson City location and waited over 30mins for chicken.
- OLOne Life2Live2 days ago3.03.25 for a small soft drink is robbery. 1.75 for a spoon of Queso Blanco too is a rip-off and not explained as an upcharge. I knew I should have taken myself to my usual place of Panchero's! I wouldn't comeback!
- HMHazel MoonJan 2, 20261.0It was absolutely disgusting, no cleaning was done and the bar where they made food made me want to gag, the workers turned there back on us multiple times just to tell us they couldn’t give us the chips that came in the kids meal for my little sister, because they only had two bags left and if it came with the meal it was “free” so they refused to give it to us. The atmosphere was depressing and the food was messy but ok..
- BBbreathingplanetJan 1, 20261.0Worst Chipotle I've been too. My kids kept asking me why it was so gross. Food was mediocre but the cleanliness was non existent. We had to clean guac and cheese off a table off to use it and there was smashed chips all over the floor. The kids meal includes chips but there were only 2 bags of chips left (?? In the whole store apparently?? and another employee wouldn't let our server give us one). Everyone was doing take out and once we got our food and tried to find somewhere to sit down I understood why. Both my kids were like... "ummm well that was the most disgusting Chipotle I've ever been too". I was in a rush to find a place to feed us and should have read this long list of bad reviews first! Ugh. Gross.
- PAPely ApogarDec 21, 20251.0December 21/2025 Just finished watching a movie and went to this Chipotle with my husband and my son, 17 minutes to close. We wanted just two bowls to go. This young lady turn her back on us, as soon as we enter the door, she screamed really angry and banged the counter in front of the food. It was really bad, she didn't even looked at us and went to the back and left us there standing, waiting for her. At this point I wasn't even going to order, I just wanted to see if she had a name tag, for me to report her. I understand that 17 minutes to close might be late , but her actitud has no justification. I'll report her also with whoever I have to. I took a manager's card Jessica Migliori and I'll be calling to let them know what kind of worker they have. I have never reviewed a negative thing in here, but this kind of action is not correct.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Moosic serve?
Chipotle Mexican Grill Moosic offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in Moosic?
Chipotle Moosic is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Moosic?
It is located at 5 Radcliffe Dr, Lackawanna, Moosic, PA 18507, United States.
How can I place an order from Chipotle Mexican Grill in Moosic?
You can order online using their website https://order.chipotle.com/ or their mobile app available on the Apple App Store.
Does Chipotle Mexican Grill in Moosic have a rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is the contact number and email for Chipotle Mexican Grill in Moosic?
You can call them at +1 272-249-2013 or email PA.3940.Moosic@chipotle.com.
Which nearby restaurants can I visit around Chipotle Mexican Grill Moosic for more dining options?
Nearby dining options include Johnny Rockets (burger restaurant), Five Guys (fast food and American restaurant), Ruby Tuesday (American restaurant), Jersey Mike's Subs (sandwich shop), Gourmet Slice (pizza), and Akita (Japanese sushi restaurant).
Where can I grab coffee near Chipotle Mexican Grill in Moosic?
There are several nearby coffee shops such as Starbucks, Panera Bread, and Duck Donuts for coffee, bakery treats, and smoothies.
Are there shopping centers or stores near Chipotle Mexican Grill Moosic?
Yes, The Shoppes at Montage Mountain shopping center is nearby featuring stores including Victoria's Secret, New Balance, Mattress Warehouse, and Game Stop.
Is there lodging available close to Chipotle Mexican Grill in Moosic for travelers?
Yes, nearby hotels include Fairfield Inn & Suites Scranton - Montage Mountain and SpringHill Suites by Marriott Scranton Montage Mountain, convenient for visitors.