McDonald's

3.4
983 reviews
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Business Details

2805 Gracy Center Way, Moon Township, PA
15108, United States
(412) 262-5755
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2805 Gracy Center Way, Moon Township, PA
15108, United States

Hours

Reviews

3.4
983 reviews
5 stars
341
4 stars
186
3 stars
167
2 stars
91
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, poor communication, and rude staff, leading to a negative dining experience.

Food Consistency

Many reviews highlighted issues with food quality, including incorrect orders, cold items, and unsatisfactory preparation.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their willingness to return.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their friendly and efficient service.

Management Issues

Multiple reviews indicated problems with management, including poor handling of customer complaints and operational inefficiencies.
  • FJ
    Frontier Jazz
    2 days ago
    4.0
    Probably the best McDonald's in the region, staff can be slightly slow but the place runs pretty well. The chances of getting fresh fries or nuggets here is way higher than any McDonald's I've been to, so they must be doing something right. Incredibly ample seating inside and old school vibes last I was there. There aren't many surprises here and the area means they do pretty consistent business.
  • BA
    Bilal Asghar
    Nov 9, 2025
    5.0
    Clean McDonald’s. Good service
  • JB
    Joshua Bockelman
    Oct 24, 2025
    5.0
    Just had the best sausage and cheese biscuit I’ve had at any McDonald’s in almost 40 years on this earth. It would have had Gordon Ramsey insulting himself for not being able to replicate the deliciousness of it. The sausage burrito had barely any filling in it, but the biscuit made my mind explode… so 5 stars it is.
  • CC
    ChivalricCodex
    Oct 17, 2025
    3.0
    Standard lack luster service but by no means rude or unpleasant. Rubbery and greasy Sausage egg McMuffin combo and watered down OJ.
  • DD
    Dusty
    Oct 14, 2025
    1.0
    This place is so hit and miss you go there at 6 o’clock in the morning. They don’t open till five after they don’t honor their menu prices they have two for five on the menu and they don’t. They’ll tell you that they don’t do that no more the lady in drive-through is the rudest person I ever met in my life. I unfortunately hate the fact that they don’t know that they’re the only McDonald’s within the area because they are crap just straight crap avoid at all cost.
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Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 2805 Gracy Center Way?

McDonald's is open daily from 6:00 AM to 10:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 11:00 PM.