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Pizza Hut

3.3
(342 reviews)

Business Details

(412) 373-4700

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3747 William Penn Hwy in Monroeville, PA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
3747 William Penn Hwy, Monroeville, PA
15146, United States

Hours

Reviews

3.3
342 reviews
5 stars
135
4 stars
57
3 stars
27
2 stars
31
1 star
92

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, skimpy toppings, and bland flavors.

Customer Service

Numerous reviews highlighted poor customer service, including unresponsive staff, incorrect orders, and disrespectful interactions.

Order Accuracy

A significant number of customers experienced problems with missing items, incorrect orders, and difficulty reaching the store for resolution.

Delivery Issues

Several customers faced challenges with delivery, including late arrivals, wrong items delivered, and lack of communication from the store.

Positive Experiences

Despite the negative feedback, some customers praised the taste of the pizza and the friendliness of the staff.
  • CR
    Chuck Robinson
    Feb 20, 2026
    1.0
    Do you like topping on your pizza? Singular, not plural. A medium pizza had maybe half a dozen mushroom slices on the entire thing. Maybe. And that's generous. I ordered and was charged for extra mushrooms also. Sure didn't get it. So that was a waste of money. What about pepperoni? I had one pepperoni per slice. I'm not expecting mountains of toppings, but come on. If I pay for extra, get charged for extra... I WANT EXTRA. Then the texts from DoorDash. A partner delivery service. Making sure you get your food quickly. Yeah right. The first DoorDash driver drove nearby the store, then drove within a quarter mile of my house, drove around in various neighborhoods for a while... and then ended up DOWNTOWN. Can't call the store to tell them nevermind since they can't or won't hire delivery drivers like every other pizza joint because you go to a central call system, then it rings the store, and after 6 rings you get a busy signal. Call won't connect to the Dasher. Call won't connect when you hit "help" in the DoorDash app link that Pizza Hut sends you. Can't call the 201 number you got the text from. You can't reach anyone. I was ready to reverse the charges on my card the next day. (The second Dasher, the one that actually delivered my order, was fast, friendly, prompt, and actually cared about what he was out there doing.) Needless to say it took just under 2 hours to receive the poorest excuse for "pizza" that I have ever seen. Cold, very few toppings, cooked very weird, from a restaurant where if they handed me a pizza that was sitting under the dumpster out back for a week, I wouldn't be able to tell the difference. DO NOT ORDER FROM THIS PIZZA HUT. EVER. Complete waste of time and money.
  • DM
    Daziah Mcginnis
    Feb 6, 2026
    1.0
    I placed a order through the pizza hut app for my kids. i got directed that doordash would be delivering my food. I get a call from a dd driver stating employees of pizza hut let somebody take my food and it has already been picked up. Me confused, calls pizza hut it took 5 calls for somebody to finally answer. The supervisor claims somebody took the food an he doesnt know what happen they will make it again. Its now a hour later and 3 drivers later. I get a message from Doordash stating my order was cancelled. I call pizza hut again bc i didnt recieve my money back he states he doesnt know whats going on he is by hisself. gave me a supposedly credit towards a future purchase which doesnt help bc again my kids are out of food. I couldnt receive my food on time so my kids could not eat. Never order from here unless you like games being played, your food and your time played with.
  • HH
    Harry Heckman
    Feb 3, 2026
    1.0
    Absolutely trash. Breadsticks had no dust at all and pizza was sauce less frisbee. They blew the cheese out of the stuffed crust and didn’t even cut the pizza through at all.
  • DG
    Donald Gates
    Dec 23, 2025
    5.0
    Great experience!
  • CH
    Caitie Hay
    Dec 10, 2025
    1.0
    I placed an order directly through Pizza Hut’s app. The third party delivery driver informed me that they didn’t have 2 out of the 4 items we ordered, so we essentially spent over $40 to not get half of our order. The store refuses to answer the phone, and I’ve contacted Pizza Hut directly, who said they would have the store reach out to me. Over a week and still no response. Unacceptable customer service doesn’t even begin to describe it!

Frequently Asked Questions About Pizza Hut

Where is this Pizza Hut located?

Pizza Hut is located at 3747 William Penn Hwy in Monroeville, PA 15146.

What are the operating hours for this Pizza Hut?

The Pizza Hut at 3747 William Penn Hwy is open daily from 10:30 AM. It closes at 10:00 PM Sunday through Thursday, and at 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Pizza Hut

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