Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,177 reviews
5 stars
598
4 stars
421
3 stars
410
2 stars
245
1 star
503
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or unhelpful staff, with several instances of poor customer service and long wait times.
Food Quality
Inconsistent food quality was noted, with complaints about undercooked items, incorrect orders, and old or burnt food.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms, although some customers mentioned clean areas.
Efficiency
While some customers experienced quick service, many others reported long wait times and issues with order accuracy.
Positive Experiences
Despite the negative feedback, there were several positive comments about friendly staff and enjoyable food experiences.
- ZSZaq S2 days ago1.0Simply atrocious service. Waited 20 minutes and they wouldn't even take my order. Won't be back
- CTCraig TaylorNov 8, 20251.0Girl at the front counter was berating and belittling customers. She went out of her way to make everyone feel like they were inconveniencing her by ordering food
- MIMaria G IslasNov 5, 20251.0I just stop by to buy 2 small caramel Macchiato only for my husband and i, The macchiato Taste so bad, I’m so disappointing how she don’t do her job right, just for that my day stated wrong huh thanks a lot…
- CHConswala “Connie” HillNov 1, 20251.0They forgot half my order, I had to catch a uber just to get the rest of my food. There was no apology or nothing. Everyone was just nonchalant except for the guy in the yellow vest. I understand it gets busy but half my order tho? Their attitude just proved that they don’t care.
- ZMZach McKennaOct 22, 20251.0Service sucks here. I had a pick up order and the old manager with white hair and glasses was super rude. Don’t take the job if you don’t want it. It’s also filthy in there. Service sucks and so do the employees and managers. Don’t go here. One of the worst McDonald’s I’ve ever been to.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 3760 William Penn Hwy, Monroeville, PA?
Delivery is available daily from 5:59 AM to 9:29 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM.
What services does this McDonald's location offer for ordering and pickup?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's in Monroeville?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location has a drive-thru service available.
Where can I order McDonald's food online for delivery from this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What are some nearby places where I can shop before or after visiting McDonald's?
Nearby shopping options include Bed Bath & Beyond, Holiday Center, Ross Dress for Less, and Once Upon A Child - Monroeville, PA.
Are there other dining options close to this McDonald's?
Yes, nearby restaurants include KFC, Chili's Grill & Bar, Patron Mexican Grill, Olive Garden, Bob Evans, and Taipei-Tokyo sushi restaurant.
What nearby services can I use while visiting McDonald's?
You can visit nearby services like UPS Access Point location for shipping, Monro Auto Service and Tire Centers for automotive needs, or Fast Nails and Top Rank Cuts for beauty and spa services.
Is there WiFi available at this McDonald's location?
Yes, WiFi is one of the services available at this McDonald's.