Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Numerous reviews highlighted rude staff and poor customer service experiences.
Cleanliness
Several customers noted unsanitary conditions, including dirty restrooms and sticky floors.
Wait Times
Long wait times for food were frequently mentioned, with some customers waiting over 30 minutes.
Food Quality
Inconsistent food quality was reported, with some customers receiving cold or poorly prepared meals.
CS
C. Stotts
Feb 21, 2026
1.0
They gave me the wrong size fry and didn’t put my sauce in the bag. Floor was sticky and staff wasn’t friendly.
BC
beniah Clennon
Feb 21, 2026
5.0
Bro she messed my order up am not even gonna lie I was pissed why is it so hard to follow instructions.
DJ
David Jack
Feb 17, 2026
2.0
I ordered the double cheeseburger for the month adding pickles. After a long wait, I got this greasy horrible burger. Mayo was right, 1 slice of onion, 6 pieces of shredded lettuce, tomatoes stacked on top of each other, pickles not on sandwich, just inside wrapper like they forgot so just threw next to sandwich. I could not taste anything but greasy burger. The grease was dripping off sandwich. New Kensington mcdonald's actually made a perfect one. So I ordered it again. Way different. Obviously I won't be ordering anything from this mcdonald's again because someone doesn't take pride in their job.
TR
Tom Rizzo
Feb 9, 2026
1.0
Placed a door dash order and as always food came messed up. God forbid the employees at this McDonalds ever get the food correct. The fries were burnt, the bun to the Big Mac was rock solid. It’s always something when ordering from this store i don’t know why I even continue to get food from this restaurant.
KO
katherine O'Donald
Feb 9, 2026
1.0
about the worst service i think i have received in a long time. black women with pink colored braids was so rude i had to use the bathroom while my food was being made and while they didn’t have the cups on the order instead of taking the mistake they made she put the blame onto us saying she was calling and calling and calling forever for the number and that’s all that was said no have a nice day i’m so sorry i felt so uncomfortable that she tried to embarrass me and my boyfriend infront of everybody and about none of their soda dispensers have any flavour they are just running soda water you should be absolutely embarrassed and ashamed of urself treating people like that who have done absolutely nothing wrong and was just asking for what they ordered and it took forever to even get someone’s attention for the drinks if you can’t handle being in customer service don’t be there
What are the delivery hours for McDonald's at 3760 William Penn Hwy, Monroeville, PA?
Delivery is available daily from 5:59 AM to 9:29 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM.
What services does this McDonald's location offer for ordering and pickup?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's in Monroeville?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location has a drive-thru service available.
Where can I order McDonald's food online for delivery from this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What are some nearby places where I can shop before or after visiting McDonald's?
Nearby shopping options include Bed Bath & Beyond, Holiday Center, Ross Dress for Less, and Once Upon A Child - Monroeville, PA.
Are there other dining options close to this McDonald's?
Yes, nearby restaurants include KFC, Chili's Grill & Bar, Patron Mexican Grill, Olive Garden, Bob Evans, and Taipei-Tokyo sushi restaurant.
What nearby services can I use while visiting McDonald's?
You can visit nearby services like UPS Access Point location for shipping, Monro Auto Service and Tire Centers for automotive needs, or Fast Nails and Top Rank Cuts for beauty and spa services.
Is there WiFi available at this McDonald's location?
Yes, WiFi is one of the services available at this McDonald's.
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