Five Guys

4.3
1021 reviews
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Business Details

3845 Northern Pike, Monroeville, PA
15146, United States
(412) 373-7711
https://restaurants.fiveguys.com/3845-northern-pike
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About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3845 Northern Pike in Monroeville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3845 Northern Pike, Monroeville, PA
15146, United States

Hours

Reviews

4.3
1,021 reviews
5 stars
604
4 stars
268
3 stars
80
2 stars
24
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are delicious and fresh, although some reported issues with soggy or undercooked items.

Pricing

Many reviews highlighted the high prices, with several customers feeling that the cost does not match the value received.

Service Issues

There were multiple complaints about poor customer service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Cleanliness

Several customers reported cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.

Staff Friendliness

Despite service issues, many customers noted that staff were friendly and helpful, contributing positively to their experience.
  • PD
    Pàlace Dragon
    Nov 11, 2025
    3.0
    Expensive burgers, fries are ala carte and expensive, don't get a lot of food for the price. We bought a large fry, the cashier said it would feed 3 people. What we got was a medium sized beverage cup full of fries, that's it.
  • AR
    ALI REHEIM
    Nov 8, 2025
    5.0
    Great food and service!
  • HP
    Hannah Parks
    Nov 8, 2025
    5.0
    Top-notch food and ambiance. They really care about quality here!
  • CS
    Cheryl Sorensen
    Oct 28, 2025
    4.0
    Food is delicious but definitely expensive.
  • MF
    Maddie Frisco
    Oct 11, 2025
    2.0
    One star because we walked in at 9. They close at 10. One hour until close. People still being served. We asked for a milkshake. They said it’s closed for the night. 3 minutes into waiting for the order some female walks on with an online order. She had milshakes. They made her milkshakes and proceeded to tell us they can’t shut off online orders so they have to make them. The machine wasn’t cleaned for the night and it wasn’t super busy to the point they couldn’t make an extra milkshake an hour before they close for one order. Customer service all time low
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Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.