Dunkin'

3.9
371 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Monroeville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3410 William Penn Highway, Monroeville, PA
15235, United States

Hours

Reviews

3.9
371 reviews
5 stars
203
4 stars
59
3 stars
37
2 stars
21
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some staff are praised for being friendly and helpful, others are reported as rude or dismissive.

Order Accuracy

There are frequent complaints about incorrect orders, with customers receiving the wrong items or missing items altogether.

Cleanliness

The cleanliness of the location is inconsistent, with some customers noting a clean environment while others report dirty tables and facilities.

Product Freshness

Customers have expressed dissatisfaction with the freshness of food items, particularly donuts, which are sometimes described as stale or cold.

Drive-Thru Efficiency

The drive-thru service is often criticized for long wait times and prioritization over in-store customers.
  • DS
    Doris Skehan
    Nov 15, 2025
    5.0
    Yummy
  • AB
    Alex B
    Nov 13, 2025
    1.0
    11/13 11:00 am, terrible service, I was standing at the pick up section for a while, no one cared, then when I tried to ask that lady with blond hair, she literally ignored me and walked away to the back, what a terrible service 👎
  • MW
    Mark Wilson
    Nov 10, 2025
    1.0
    I went thru the drive through last night asking for a decaf white toasted signature latte... After being up all night last night, I realized it was not decaf. I stated to the girl over and over again it had to be decaf on the drive through speaker and on the cup, it does not say anything about it being decaf. This location is going downhill because the employees are not very good at their job.I would not recommend this place and I think the owner needs to get more involved with his investment or sell to someone that will be.
  • JH
    Jack Hall
    Nov 1, 2025
    5.0
    Fast and food was hot. Got my order slightly wrong at first, but fixed it graciously and quickly. Mistakes happen, it’s how we respond to them that matters.
  • JJ
    Jftravels
    Oct 17, 2025
    5.0
    Great coffee and service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Monroeville, PA?

Dunkin' in Monroeville is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 4:30 AM to 10:00 PM on Friday and Saturday.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.