Dairy Queen Grill & Chill

4.1
819 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2525 Monroeville Blvd, Monroeville, PA
15146-2383, United States

Hours

Reviews

4.1
819 reviews
5 stars
418
4 stars
199
3 stars
96
2 stars
37
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unprofessional behavior from staff, and incorrect orders.

Food Quality

While some customers praised the food as hot and fresh, others experienced issues with incorrect or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness concerns, particularly in the dining area and with food handling practices.

Staff Attitude

Mixed feedback on staff attitude, with some customers noting friendly service while others reported rudeness and lack of attention.
  • RB
    rebecca black
    Dec 19, 2025
    1.0
    young people when not being supervised at off hours are fooling around and acting very unprofessional. I was the first car in the drive thru and no cars behind me. Took a full 16 minutes to hand me one easy to prepare item. Meanwhile hes talking and laughing to other workers and just letting me sit there in my car in the cold. No courtesy or respect to customers whatsoever.
  • SB
    Samuel K Clarke (BoDeen)
    Nov 23, 2025
    4.0
    Great young people in the surroundings and nice,,
  • QC
    Quickclip Coupons!
    Nov 7, 2025
    1.0
    I went to this dairy queen, purchased two fish sandwiches, on mine I requested extra tarter sauce, my husband did not get extra, I saw them getting the sauce from a container and they put it in a confinement cup, well I ate the sandwich with the extra tarter sauce from the condiment cup, and ended up with diarrhea all night into the morning! My husband that did not have the sauce was fine! If in doubt throw it out!!!!!!
  • AM
    Amy Masters
    Oct 2, 2025
    5.0
    I asked for a vanilla malted shake, with extra extra malt. "Make it tan," I said. "I'll pay for the extra malt." They did what I asked! And it was delicious. Just how I wanted it.
  • LC
    Lamikaa Chase
    Sep 18, 2025
    2.0
    The lady working the drive thru and counter seemed like she had an attitude. She was kind to everyone and once she seen me it seemed like she didn’t want to service me. Im a black woman and work locally. I ALWAYS bring my son here and I’ve never felt such hate. It has me thinking, is it because of my dark skin? Cause I’ve never dealt with this until she started working there. I’ve been there twice this week and it happened both times! The second time she walked away and wouldn’t serve me and never said nothing! Knowing I was next in line. Someone else had to come from the back and serve me

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ Cakes.

What are the operating hours of Dairy Queen Grill & Chill in Monroeville, PA?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.