Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
2525 Monroeville Blvd, Monroeville, PA
15146-2383, United States
Hours
Reviews
4.1
815 reviews
5 stars
415
4 stars
199
3 stars
96
2 stars
37
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, particularly in the drive-thru.
Food Quality
While many praised the food as delicious and fresh, there were complaints about incorrect orders and food being served cold.
Cleanliness
Several reviews mentioned cleanliness issues, both in the dining area and with food handling practices.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others reported unprofessional behavior.
Atmosphere
The location is described as kid-friendly and casual, but some customers noted a chaotic environment and poor organization.
- SBSamuel K Clarke (BoDeen)1 day ago4.0Great young people in the surroundings and nice,,
- QCQuickclip Coupons!Nov 7, 20251.0I went to this dairy queen, purchased two fish sandwiches, on mine I requested extra tarter sauce, my husband did not get extra, I saw them getting the sauce from a container and they put it in a confinement cup, well I ate the sandwich with the extra tarter sauce from the condiment cup, and ended up with diarrhea all night into the morning! My husband that did not have the sauce was fine! If in doubt throw it out!!!!!!
- AMAmy MastersOct 2, 20255.0I asked for a vanilla malted shake, with extra extra malt. "Make it tan," I said. "I'll pay for the extra malt." They did what I asked! And it was delicious. Just how I wanted it.
- LCLamikaa ChaseSep 18, 20252.0The lady working the drive thru and counter seemed like she had an attitude. She was kind to everyone and once she seen me it seemed like she didn’t want to service me. Im a black woman and work locally. I ALWAYS bring my son here and I’ve never felt such hate. It has me thinking, is it because of my dark skin? Cause I’ve never dealt with this until she started working there. I’ve been there twice this week and it happened both times! The second time she walked away and wouldn’t serve me and never said nothing! Knowing I was next in line. Someone else had to come from the back and serve me
- KRKevin ReichertAug 13, 20255.0I could go there every day of the week!!! Unfortunately it gets busy sometimes with the other local Dairy Queen closing but worth it. I've been going there for decades!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ Cakes.
What are the operating hours of Dairy Queen Grill & Chill in Monroeville, PA?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is there a drive-thru option available at this Dairy Queen location?
Yes, this Dairy Queen has a drive-thru service available for customers.
Does Dairy Queen Grill & Chill provide seating and facilities for families?
Yes, the location offers indoor seating, outdoor seating, high chairs, restrooms, is wheelchair accessible, and is family-friendly and good for kids.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place online orders for pickup via their website.
Where is Dairy Queen Grill & Chill located in Monroeville?
It is located at 2525 Monroeville Blvd, Monroeville, PA 15146-2383, USA.
Are there any nearby restaurants or places to visit around Dairy Queen in Monroeville?
Nearby you can find other dining options like Tolerico's, Xia’s Restaurant Lounge and Events, and HollywoodTans Monroeville which is a tanning salon and American restaurant.
What nearby amenities can customers use when visiting Dairy Queen Grill & Chill?
Customers can access nearby amenities such as a laundromat, various beauty salons including Eclips Hair and Nail Salon, and the Family Legal Center LLC for legal services.
Are there any entertainment or arts-related venues near Dairy Queen Grill & Chill?
Yes, Painting with a Twist is a nearby arts and entertainment venue offering paint and sip experiences, art gallery exhibitions, and music events.
How can nearby locations assist customers in finding or enjoying their visit to Dairy Queen Grill & Chill?
Nearby places like the Monroeville Eye Care and SURGE Staffing can attract local visitors, and nearby dining and entertainment venues provide additional options before or after enjoying Dairy Queen's treats. The location's proximity to businesses and salons makes it convenient for quick meals or dessert stops during errands.