Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
822 reviews
5 stars
419
4 stars
200
3 stars
96
2 stars
37
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, especially in the drive-thru, with long wait times and order inaccuracies.
Food Quality
While many customers enjoyed the food, there were complaints about incorrect orders and food being served cold or improperly prepared.
Staff Behavior
Mixed reviews on staff professionalism; some customers noted friendly service, while others experienced rudeness and unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and with food handling practices.
Customer Experience
Overall, the experience varied greatly, with some customers expressing satisfaction and others feeling disappointed due to service and order issues.
SS
shaneed smith
4 days ago
1.0
I will not come back i have for garlic parm chicken tenders . The employee ID 666 mess it up and when I called to explain my order mess up they told me to call back in a hour. That not very professional and disrespectful. It was close out by employee name Mary at the this location. We already had to wait in the line for over 30 mins of the drive through. UNPROFESSIONAL!
JW
Jonathan wali
Jan 19, 2026
5.0
Always have the best service in a food chain restaurant.
RB
rebecca black
Dec 19, 2025
1.0
young people when not being supervised at off hours are fooling around and acting very unprofessional. I was the first car in the drive thru and no cars behind me. Took a full 16 minutes to hand me one easy to prepare item. Meanwhile hes talking and laughing to other workers and just letting me sit there in my car in the cold. No courtesy or respect to customers whatsoever.
SB
Samuel K Clarke (BoDeen)
Nov 23, 2025
4.0
Great young people in the surroundings and nice,,
QC
Quickclip Coupons!
Nov 7, 2025
1.0
I went to this dairy queen, purchased two fish sandwiches, on mine I requested extra tarter sauce, my husband did not get extra, I saw them getting the sauce from a container and they put it in a confinement cup, well I ate the sandwich with the extra tarter sauce from the condiment cup, and ended up with diarrhea all night into the morning! My husband that did not have the sauce was fine! If in doubt throw it out!!!!!!
What are the operating hours of Dairy Queen Grill & Chill in Monroeville, PA?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is there a drive-thru option available at this Dairy Queen location?
Yes, this Dairy Queen has a drive-thru service available for customers.
Does Dairy Queen Grill & Chill provide seating and facilities for families?
Yes, the location offers indoor seating, outdoor seating, high chairs, restrooms, is wheelchair accessible, and is family-friendly and good for kids.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place online orders for pickup via their website.
Where is Dairy Queen Grill & Chill located in Monroeville?
It is located at 2525 Monroeville Blvd, Monroeville, PA 15146-2383, USA.
Are there any nearby restaurants or places to visit around Dairy Queen in Monroeville?
Nearby you can find other dining options like Tolerico's, Xia’s Restaurant Lounge and Events, and HollywoodTans Monroeville which is a tanning salon and American restaurant.
What nearby amenities can customers use when visiting Dairy Queen Grill & Chill?
Customers can access nearby amenities such as a laundromat, various beauty salons including Eclips Hair and Nail Salon, and the Family Legal Center LLC for legal services.
Are there any entertainment or arts-related venues near Dairy Queen Grill & Chill?
Yes, Painting with a Twist is a nearby arts and entertainment venue offering paint and sip experiences, art gallery exhibitions, and music events.
How can nearby locations assist customers in finding or enjoying their visit to Dairy Queen Grill & Chill?
Nearby places like the Monroeville Eye Care and SURGE Staffing can attract local visitors, and nearby dining and entertainment venues provide additional options before or after enjoying Dairy Queen's treats. The location's proximity to businesses and salons makes it convenient for quick meals or dessert stops during errands.
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Certified March 01, 2026Yext Knowledge Graph
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