Several customers reported rude or unhelpful staff, impacting their overall experience.
Food Quality
While many enjoyed the food, there were complaints about portion sizes and inconsistency in quality.
Location
The restaurant's location in a food court received mixed reviews, with some appreciating the convenience and others noting the noisy atmosphere.
Speed of Service
Customers generally praised the quick service, although some experienced long wait times.
Pricing Concerns
Some reviews mentioned that prices seemed high for the portion sizes, while others felt the food was worth the cost.
SL
Savanna LaVera
Dec 29, 2025
1.0
The service is bad. Employees aren't helpful or friendly.
MH
Maliyah Hileman
Dec 22, 2025
1.0
I sat here for an hour of opening, i asked numerous of times when they opened and the young girl witht the braces and glasses, was very rude ignoring me any chance she got. Ruined my monday. Food yummy always tho
JS
Josh S
Nov 28, 2025
5.0
It a small public area which is not a bad or good thing since just opinion. But facts are good coffees in front of you really nice staff and always feels welcoming. Obviously tastes good. Not subtracting stars do to location. I glad it in the food court area. Easy access.
AA
Anonymous
Nov 22, 2025
1.0
Charleys is pretty good as far as the sandwiches, but the boneless wings I would never buy again they're terrible
KK
Krissy
Nov 20, 2025
5.0
This was the best steak sandwich I have had in a long time. They cook it fresh on a grill. I ordered a medium and it was hot and satisfying. Its in the Food Court Lower Level in the Mall. Seating available and restrooms close by.