Multiple customers reported rude or unhelpful staff, leading to negative experiences.
Food Quality
While many enjoyed the food, there were complaints about portion sizes and inconsistency in quality.
Location and Atmosphere
The food court setting received mixed reviews, with some appreciating the convenience while others found it noisy.
Positive Experiences
Several customers praised the fast service and delicious food, highlighting specific menu items like cheesesteaks and chicken subs.
SL
Savanna LaVera
Dec 29, 2025
1.0
The service is bad. Employees aren't helpful or friendly.
MH
Maliyah Hileman
Dec 22, 2025
1.0
I sat here for an hour of opening, i asked numerous of times when they opened and the young girl witht the braces and glasses, was very rude ignoring me any chance she got. Ruined my monday. Food yummy always tho
JS
Josh S
Nov 28, 2025
5.0
It a small public area which is not a bad or good thing since just opinion. But facts are good coffees in front of you really nice staff and always feels welcoming. Obviously tastes good. Not subtracting stars do to location. I glad it in the food court area. Easy access.
MM
Mary
Nov 22, 2025
1.0
Charleys is pretty good as far as the sandwiches, but the boneless wings I would never buy again they're terrible
KK
Krissy
Nov 20, 2025
5.0
This was the best steak sandwich I have had in a long time. They cook it fresh on a grill. I ordered a medium and it was hot and satisfying. Its in the Food Court Lower Level in the Mall. Seating available and restrooms close by.