Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
917 reviews
5 stars
329
4 stars
169
3 stars
165
2 stars
92
1 star
162
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude interactions and frequent order mistakes.
Order Accuracy
Many customers express frustration over incorrect orders and missing items, indicating a significant issue with order accuracy at this location.
Food Freshness
Feedback on food freshness is inconsistent; while some customers report hot and fresh food, others complain about receiving cold or stale items.
Staffing Issues
Several reviews mention understaffing leading to long wait times and poor service, suggesting a need for better management of staff levels.
Cleanliness
The cleanliness of the restaurant is generally noted positively, with some customers appreciating clean facilities.
- SMSarah Meldrum3 days ago1.0Terrible terrible service and treatment tonight!!! I go here all the time, multiple times a week. They are normally very very good here. Fast, kind, personable and helpful. Never had a problem before today. Tonight I arrived at the drive thru at 10:50. I already felt bad coming late and was okay if they weren’t taking orders any longer but they were. I ordered 3 frappes, a milkshake, a smoothie and 2 medium fries. The girl making our drinks was slamming doors. Screaming and cussing and my children heard it all. She was very rude to me and was acting like I had just ruined her whole life and disgusted with my presence. I couldn’t help myself from asking, are you mad at us? She replied “just annoyed”. Well isn’t that clear as day? Lol. I then started to reply to her and she slammed the window shut and locked it before I could finish my sentence. Then she stormed off and slammed her McDonald’s hat on the counter in anger. I’m sure you can check the cameras :) we were there from 10:50 until 11:02 exactly. We were very shocked and confused. Even the employees inside looked shocked but no one said a word to us. I’m in the customer service industry and I’ve stayed hours after closing time to finish up after customers have stayed late or come in late. If you are open then you can’t be mad when someone orders. I could never imagine treating a customer like that. I would have rather been turned away than to be treated like that. You need to grow up if your job literally makes you have a temper tantrum, hissy fit and every time someone thanks you, you give them a mean scowl that look like a teenager that just got their cellphone taken away. Please do better and I will be calling corporate.
- BBBarbara BeerOct 29, 20255.0It sure has changed a lot since I've been there.
- BDBrittany DanielsOct 1, 20251.0I'm a DoorDasher and we get a card for every order we pick up from McDonald's you get your sixth one free while I went to go get my six meal for free after I picked up my order and the manager that was there told me oh this is just a bonus you know. Meaning he was just being nasty and rude
- JRjarred rossellSep 17, 20254.0Everything was good!!
- LGLindsey GraySep 15, 20254.0Managers in the morning are very kind and keep service at a fast pace
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 301 W Main St, Monongahela, PA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Monongahela?
Delivery is available every day from 6:00 AM to 10:30 PM.
Does McDonald's at this location offer drive-thru service, and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.
Which payment methods are accepted at McDonald's in Monongahela?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can customers order McDonald's food online or via a mobile app?
Yes, customers can order online through the delivery URL or use the McDonald's App available on iOS and Android.
Does this McDonald's location offer curbside pickup for orders?
Yes, curbside pickup is available as one of the pickup and delivery services.
Are there any nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, Little City Coffee is a nearby coffee shop where you can enjoy a drink before or after your McDonald's visit.
What are some nearby places for pet supplies close to McDonald's in Monongahela?
Sit Up Doggy Treats and The Dog Emporium are nearby pet stores where you can find pet supplies.
Is there a bank or ATM near McDonald's for convenient cash withdrawals?
Yes, PNC bank and KeyBank ATM are nearby for your banking and ATM needs.
What other dining options are near McDonald's in Monongahela?
Nearby dining options include Angelo's II (American and Italian cuisine), Domino's Pizza, and Subway sandwich shop.