Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
930 reviews
5 stars
356
4 stars
195
3 stars
174
2 stars
68
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food freshness, incorrect orders, and unsatisfactory meal preparation.
Cleanliness
Several customers noted that the restaurant was dirty and in need of better maintenance.
Customer Experience
While some customers praised the friendly staff, many expressed frustration with the overall experience, citing a lack of care from employees.
Drive-Thru Efficiency
Numerous reviews highlighted slow drive-thru service, with customers often waiting excessively for their orders.
- JYJay YouTubeOct 29, 20251.0I am not one to complain and easily pleased, all 100+ of my review reflect that. However, never have my wife been so disrespected when she returned a 1/4lb er that was pink. When she politely asked for a refund, they questioned about how much the burger was already eaten in the most condescending tone a kid could give any adult. The pictures speaks for itself l..
- KPKerry ParksOct 29, 20251.0Portions are getting smaller, the eggs were undercooked, and they forgot the hashbrown that comes with the meal. I don't expect much from a McDonald's, but this time was a complete waste and I can't go back to get it fixed.
- GBGeorge BrueySep 23, 20251.0This is unacceptable. They said “it was made fresh. This? This dry black crunchy hockey puck? There is no WAY this was fresh. And to top it off the manager was NOT concerned in the slightest. He laughed it off like I didn’t just waste my money. Didn’t offer a solution either
- JMJosh MSep 20, 20251.0Apparently they don’t service the 2nd drive thru farthest from the building. Only 2nd time ever coming here and wait for a thousand cars to go through the first lane. Never again will I visit this McDonalds. 😂
- TGTamu GilbertAug 8, 20251.0Went through drive thru with mobile order. No one came to the speaker. A car pulls up to the other speaker and someone comes on. I pull around anyway and give my mobile order number to the lady. I was told to go to drive thru window #1 because they were waiting on fries, I sat there while four cars went pass me. It was ridiculous. Then I had to come back because my order was wrong. Then they got it wrong again, so I wasted at least 45 minutes just to go to McDonalds.Then a young man named Dayron told me to throw away the wrong order food. I said you can throw it away, he proceeded to snatch the bag from me and throw it away. This is so unacceptable and the worst customer service. Won’t happen again.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Monaca location?
McDonald's in Monaca is open 24 hours every day.
When is McDonald's delivery service available?
Delivery is available daily from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.
Does McDonald's at Monaca offer drive-thru service?
Yes, the drive-thru is open 24 hours every day at this location.
What types of pickup and delivery services does McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's Monaca?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find McDonald's menu for this location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
Is there a McDonald's app available for ordering?
Yes, the McDonald's app is available on both the Apple App Store and Google Play Store for easy ordering.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby options include Taco Bell for Mexican cuisine, Applebee’s Grill + Bar for American fare, and Taiwan 101 for Chinese dishes.
Are there any nearby services that could be convenient for McDonald's customers?
Yes, Walmart Pharmacy and Walmart Grocery Pickup are nearby for quick shopping needs, and UPMC-GoHealth Urgent Care is available for medical services.
Where can I find entertainment or shopping near McDonald's Monaca?
Close by are GameStop for video games and electronics, and Famous Footwear for shoes and accessories.