Chipotle Monaca is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including cold, undercooked, and poorly portioned meals.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.
Customer Service
Service quality varied significantly, with several customers experiencing rude or unprofessional staff.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Management Issues
Several reviews pointed to poor management and staffing problems, affecting overall service and cleanliness.
DW
Doug Waxler
5 days ago
4.0
The people making and selling the food were very polite. The food was good.
SK
samantha kennedy
Nov 12, 2025
1.0
This place has fresh food but the customer service is probably the worst i ever seen on any chipotle.
AR
A R
Nov 3, 2025
5.0
Great food, clean seating, great staff
AM
Alexus Mckimm
Oct 27, 2025
1.0
FOUND HAIR IN MY FOOD IM SICK.
GB
Gabe Bianco
Oct 26, 2025
1.0
They have 1 cook working with both cooked and uncooked chicken. The front was a disgusting mess, and there were workers sitting around with their arms crossed.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Monaca serve?
Chipotle Mexican Grill is a fast-casual restaurant known for customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Monaca, PA?
It is located at 89 Wagner Road, Monaca, PA 15061, USA.
What are the operating hours of Chipotle Mexican Grill in Monaca?
Chipotle Monaca is open daily from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle Monaca?
You can order online through their main website at https://order.chipotle.com/ or via their app available on the Apple App Store.
Does Chipotle Monaca have a rewards program?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What is the contact phone number for Chipotle Mexican Grill in Monaca?
You can reach Chipotle Monaca by phone at +1 724-997-3452.
Where can I find Chipotle Monaca on social media?
Chipotle Monaca can be found on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube.
What nearby restaurants can I visit in Monaca before or after dining at Chipotle?
Nearby restaurants include Panera Bread for bakery and sandwiches, Vesuvio Pizzeria and Vesuvio's Italian Restaurant for pizza and Italian cuisine, Jersey Mike’s Subs for sandwiches, Pizza Hut for pizza, Crumbl Cookies for desserts, and Starbucks for coffee.
What shopping options are close to Chipotle in Monaca?
Nearby shopping includes Lowe's Home Improvement, Ross Dress for Less, Marshalls, Famous Footwear, Vans, Kohl’s stores, Target Store Center-Township, CVS Pharmacy inside Target, and PetSmart for pet supplies.
Are there any nearby services that customers might find useful when visiting Chipotle Monaca?
Yes, nearby services include the Air Force Recruiting Office, US Navy Enlisted Recruiting, America's Best Contacts & Eyeglasses, Va Monaca Clinic, Valor Health Care, uBreakiFix for electronics repair, T-Mobile store, and LibertyX Bitcoin ATM.