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Brand Certified

Arby's

4.0
(706 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
820 Beaver Valley Mall Blvd, Monaca, PA
15061, United States

Hours

Reviews

4.0
706 reviews
5 stars
329
4 stars
188
3 stars
105
2 stars
35
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or poorly prepared food, with some experiencing food poisoning.

Service Issues

Numerous reviews highlighted rude staff and poor customer service, including long wait times and incorrect orders.

Cleanliness

While some customers noted cleanliness in the restaurant, others pointed out filthy condiment areas and unsanitary conditions.

Value for Money

Several customers felt that the prices were too high for the quality and quantity of food received.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • NP
    Nik Postich
    Jan 6, 2026
    3.0
    Love me some curly fries and classic with cheddar. The problem is the value. Nearly 12 dollars for a small messy sandwich, a handful of fries and drink is robbery. It's just not a good value. Which is why I didn't visit often. You'll need to wipe down your table before you dine.
  • NR
    Nicole Ridenour
    Jan 3, 2026
    1.0
    Order food and everything was cold!! So disappointing pay good money for food and get cold food!! It’s honestly ridiculous!! My wrap was so cold cheese not even a little bit melted!! This Arby’s location is trash!!
  • KH
    Kevin Harris
    Dec 30, 2025
    5.0
    It's my go-to from time to time In-N-Out quick! no problems with my orders and it's always a pleasure seeing Letty Ortiz ...
  • JJ
    JB
    Dec 16, 2025
    2.0
    Haven't been to Arby's in years. It'll be years before I do so again. Everything was cold. The new steak bites were so covered in some kind of BBQ sauce, that's all you could taste, and even they were cold. If this is typical of all Arby's, I can't see how they stay in business, this one in particular.
  • AA
    Angel
    Nov 4, 2025
    1.0
    I work with DoorDash and I got an order here @1130pm and I arrived at the store @1140. I can tell the worker was ignoring me, so I called the store multiple times and they kept hanging up. So I pulled to the second window to get is attention I waited there for 20mins and he finally came to the window and I told him I had a DoorDash and then he proceeds to tell me that they’re closed and they didn’t get any orders and I told him I been waiting here for 20mins and then he pressed to lie to me and say they can’t do anything cause there closed. I lost out of money from that order and time because he wants to be a jackass and wait until 12 to tell me they didn’t have the order. So I guess they just close whenever they feel like it 🤷

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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