Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items.
Service Speed
Customers frequently complained about slow service, especially in the drive-thru and curbside pickup.
Food Quality
There were numerous complaints about cold food, undercooked items, and overall food quality.
Cleanliness
The restaurant was often described as unclean, with specific mentions of dirty bathrooms and unsanitary conditions.
Staff Attitude
While some reviews praised friendly staff, many others noted rude behavior and poor customer service.
BB
B BBT
6 days ago
1.0
This time of day (4pm-8pm)at this specific location seems to have trouble maintaining quality food and the speed of service is ridiculous. I can understand when there are cars wrapped around the building in drive thru and the parking lot is quite full but I mean even when there are very few cars in the drive thru and maybe 1 or 2 in the parking lot I still am asked ro either park in drive thru 1 or 2 or go park in one of the curb side spots takes anywhere from 15mins to 40plus minutes to get 3 burger kids meals and the contents are far from fresh at all. Why have I been waiting to only receive ice cold stale food for my children to eat!!!!! This is the absolute worst McDonald's service and it continues to get worse. I asked tonight why it took so long and was told that at this time of night it gets pretty busy. BUSY!!! HOW CAN YOU EVEN SAY THAT WHEN THERE ARE LITERALLY 2 CARS IN THE PARKING LOT AND NO ONE BEHIND ME IN THE DRIVE THRU YET WAS TOLD TO GO PARK IN DRIVE THRU 1 STALL AND WAIT OVER 10MINS FOR COLD FOOD AND A COMPLETE LIE ON HOW BUSY IT IS?!?!?
JK
Johnny Koch
Nov 9, 2025
1.0
If you want to Wait an extra 10 minutes just for your food to be missing, try it.
LC
L C
Oct 20, 2025
1.0
My order was wrong 😕 o had to throw it away after one bite.
BB
Brad
Oct 11, 2025
1.0
Left before getting my order due to waiting longer than 25 minutes in curbside pick up.
KD
Keira Dreese
Oct 8, 2025
1.0
Probably one of the worst McDonald’s there always so grouchy and rude plus there extremely slow and forget a lot of things like straws and napkins.