Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, with some stating that their orders were wrong more than 50% of the time.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.
Food Quality
Customers frequently mentioned receiving cold or poorly prepared food, with complaints about the freshness and taste of items.
Cleanliness
While some customers noted that the restaurant was clean, others reported unsanitary conditions, particularly in the bathrooms and dining areas.
Staff Attitude
Feedback on staff behavior was mixed, with some praising friendly service while others criticized rudeness and lack of professionalism.
KH
Kyle H.
Feb 17, 2026
4.0
Sick and tired of the crappy air-blowing hand dryers, bring back paper towels, unlike the blowers, they get the job done and don't make so much noise that everyone in the bathroom goes deaf
SD
Sarah Detwiler
Feb 6, 2026
1.0
Can't get a simple cheeseburger plain right even tho I said I want a kids cheeseburger plain meal at least 7 times because the guy clearly doesn't know what hes doing all my food was cold and gross thwy pulled me out if drive thru to save their time so my food should not have been ice cold
MD
Misty Doane
Dec 30, 2025
5.0
We went through the drive-thru when it was really busy. I was surprised at the speed of our meal preparation and the service was very nice. I will stop here again.
LR
Lisa Rosenberry
Dec 29, 2025
1.0
I waited for 20 minutes and never received my food. Go to Burger King!
TS
tyler smith
Dec 5, 2025
1.0
We go here often and I can confidently say that our order is messed up more than 50% of the time.
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