Wendy's

3.4
2141 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
259 City Line Ave., Merion Station, PA
19066, United States

Hours

Reviews

3.4
2,141 reviews
5 stars
706
4 stars
464
3 stars
403
2 stars
188
1 star
380

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times even when the restaurant was not busy.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Numerous customers noted unsanitary conditions, including dirty floors and bathrooms, contributing to a negative dining experience.

Customer Service

Feedback indicated a lack of professionalism and poor customer service, with rude staff and unresponsive employees being common complaints.

Food Quality

While some customers enjoyed the food, many reported cold or poorly prepared items, leading to disappointment.
  • RG
    Ray G
    2 days ago
    1.0
    Where is the Owner! EVERY SINGLE TIME I go in this place it’s a horrible experience! Why can’t you get it together????? The staff are extremely rude, the food is terrible and it’s always something not available! Years and years of this!!!!! Where is the damn OWNER!
  • TG
    TheRealMr Ghozt
    Dec 28, 2025
    5.0
    One of the best Wendy’s I been to fast Serivces
  • RM
    Rena Mitchell
    Nov 1, 2025
    1.0
    I placed an order for a four piece chicken tender meal, with a vanilla strawberry swirl frosty. I only received 3 Tenders and some crumbs, my fries were cold and my frosty wasn’t on my order at all. They told me at the window that I didn’t order it. The pace is obviously too fast for the workers because they just threw orders together and missed them at the same time.
  • AF
    Abraham Friedman
    Oct 30, 2025
    4.0
    הילדים מאד מחבבים את וונדיז' וגם אני. יש שם דילים שווים לילדים: המבורגר, צ'יפס, 4 נגיסי עוף ושתיה/גלידה קטנה (פרוסטי) ב- 5 דולר. יש שם גם סלטים "אמיתיים" למי שמעוניין בנשהו בריא יותר. לגבי השתיה - זו חוויה אמיתית בפעמים הראשונות. במוכנת השתיה, למילוי חוזר, יש מעל 150 סוגי משקאות. כולל כל מה שאתם מכירים ועוד. כולל עשרות אפשרויות ללא סוכר.
  • TB
    Tee bee
    Oct 27, 2025
    1.0
    The worst don’t come here they never open during breakfast and they sell raw food I repeat don’t go to this one customer service is very bad

Frequently Asked Questions About Wendy's

Is City Line Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 259 City Line Ave?

The drive-thru is open daily from 6:30 AM to 2:00 AM.