Wendy's

3.4
2140 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
259 City Line Ave., Merion Station, PA
19066, United States

Hours

Reviews

3.4
2,140 reviews
5 stars
705
4 stars
464
3 stars
403
2 stars
189
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, especially in the drive-thru, with long wait times even when the restaurant was not busy.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers receiving incorrect orders or items that were not fresh.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions and unclean dining areas.

Customer Service

Numerous customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction with the service.

Order Accuracy

There were consistent complaints about incorrect orders, both for in-person and mobile orders, with many customers expressing frustration over repeated mistakes.
  • BO
    Bruce O’Donnell
    Nov 1, 2025
    2.0
    Genuinely awful service, only reason it gets a two is because of this very nice bald man that was very nice and respectful while i waited there for my food for 20 minutes after getting yelled at by the girl at the window before she left it at the desk without saying anything. As students without cars we waited in the cold for 20 minutes with the only person being respectful being one man who got our food by yelling at people for it and another who was on his side. To them they deserve a raise to the others it was unacceptable.
  • RM
    Rena Mitchell
    Nov 1, 2025
    1.0
    I placed an order for a four piece chicken tender meal, with a vanilla strawberry swirl frosty. I only received 3 Tenders and some crumbs, my fries were cold and my frosty wasn’t on my order at all. They told me at the window that I didn’t order it. The pace is obviously too fast for the workers because they just threw orders together and missed them at the same time.
  • AF
    Abraham Friedman
    Oct 30, 2025
    4.0
    הילדים מאד מחבבים את וונדיז' וגם אני. יש שם דילים שווים לילדים: המבורגר, צ'יפס, 4 נגיסי עוף ושתיה/גלידה קטנה (פרוסטי) ב- 5 דולר. יש שם גם סלטים "אמיתיים" למי שמעוניין בנשהו בריא יותר. לגבי השתיה - זו חוויה אמיתית בפעמים הראשונות. במוכנת השתיה, למילוי חוזר, יש מעל 150 סוגי משקאות. כולל כל מה שאתם מכירים ועוד. כולל עשרות אפשרויות ללא סוכר.
  • TB
    Tee bee
    Oct 27, 2025
    1.0
    The worst don’t come here they never open during breakfast and they sell raw food I repeat don’t go to this one customer service is very bad
  • JJ
    John Joyner
    Oct 20, 2025
    1.0
    Food was cold I return the food had them remake it and the order was still cold , please don’t waste your time at this Wendy’s , I wouldn’t even give it 1 star , but I had to leave this comment

Frequently Asked Questions About Wendy's

Is City Line Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.