Customers frequently praised the freshness and taste of the hoagies and sandwiches, highlighting the quality of ingredients used.
Customer Service
While many reviews mentioned friendly and efficient service, there were notable complaints about rude staff and inconsistent service experiences.
Consistency Issues
Several customers reported inconsistencies in sandwich preparation, including missing ingredients and variations in portion sizes.
Cleanliness Concerns
Some reviews raised serious concerns about cleanliness, including reports of unsanitary conditions in the dining area.
Price Concerns
Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes, leading to a feeling of decreased value.
TB
Thomas Buchanan
Jan 4, 2026
5.0
My buddy and I stop by Primos almost every other Sunday during baseball season, and they never disappoint. It has now become a Sunday staple during football season as well. The hoagies are consistently well made, look great, and taste even better. They’re always fresh, made to order, and exactly what you want every time. Huge shout-out to the owner, Brandon, for being amazing and providing fantastic customer service. He’s always friendly, efficient, and makes the experience even better. This specific location has become a Sunday tradition for us, and we’ll definitely keep coming back. Highly recommend!
GP
Garry Pierce
Jan 4, 2026
5.0
I loved this place very good service n the people were very friendly not to mention the food was amazing!!!💯 Definitely will be back soon 💯
NT
Neil Thistle
Jan 3, 2026
5.0
Great cheesesteaks and hoagies.
Always fresh and delicious, the workers are fast,friendly and on point
All the ingredients are cut perfect and assembled correct .stop in and enjoy their selction of super delicious sandwiches.
Also try their superior deserts
You won't be di
100% recommend primo media!
BA
Bev A.
Dec 21, 2025
1.0
Placed order with specific instructions.
The sandwich was horrible! The sandwich didn't look like a hoagie. The sandwich was made sloppy, was missing key ingredients to be called a hoagie and my specific instructions were disregarded. This experience was disappointing!
AB
Anjeza Beca
Dec 1, 2025
5.0
The best place to go for a hoagie. The store is very clean and the guys there are very responsible and friendly. I would absolutely recommend to anyone this location!