CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Media is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported problems with order accuracy and slow service, with many mentioning missing items and long wait times.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and floors.
Food Quality
While some customers enjoyed the food, many expressed disappointment in the quality and portion sizes, noting that items were often bland or not as advertised.
Staff Attitude
Feedback on staff interactions was mixed, with some praising friendly service while others reported unhelpful or rude behavior.
Pricing Concerns
Several customers felt that the prices were too high for the quality and quantity of food received, leading to dissatisfaction.
LF
Lindsay Harris Friel
1 day ago
4.0
Kaitlyn saved the day. Let’s establish that first and foremost. She provided exceptional, timely service with kindness and courtesy. That being said: Panera’s dependence on apps and smartphones for ordering and notifications removes accountability from the store and blows customer service to bits. We ordered breakfast items that were available on the store’s touch screen, but we had to wait for a very long time and finally ask at the kitchen window about our food order. Kaitlyn explained that the store was out of ingredients for the breakfast menu, and suggested available replacement options. She brought us replacement meals quickly and courteously and went above and beyond to make it right.
That being said, Panera’s corporate leadership needs to take turns working in actual store locations to understand how the dependence on apps and customer smartphones both helps and hurts the store experience for customers and employees.
My Tomato Basil BLT was delicious and the coffee was very good.
HT
Hoda Tantawi
Oct 22, 2025
3.0
music is way too loud in here. Its blasting, you cant have a proper converstation
GA
grey alaso
Oct 18, 2025
3.0
i ordered a bread bowl but they didn’t have one so i got 4 pieces of bread and soup instead lol, wasn’t notified and already paid but im a bread lover so i wasn’t too mad. also wish there was a more designated waiting area for pick up orders, i was kinda just standing around awkwardly.
BA
Bill Allen
Oct 5, 2025
3.0
Not all it's cracked up to be. Expensive small servings. Really going down hill
DS
David Stecco
Sep 28, 2025
1.0
I would say if you are ordering takeout or delivery there is a 90% chance you won't have your whole order. I have no idea how this can happen so often. Whatever paneras system is for making sure you get your whole order needs to be changed entirely. The food I get is normally decent and I'm sure the food that I don't get would have been decent too.
What are the opening hours for Panera Bread throughout the week?
Panera Bread is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.
Does Panera Bread offer delivery services?
Yes, Panera Bread offers delivery services daily during its opening hours.
Can I order Panera Bread online or through an app?
Yes, you can order Panera Bread online at their website or through the Panera Bread app available on Apple App Store.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Is Panera Bread suitable for families and children?
Yes, Panera Bread welcomes families and offers a children's menu.
Does Panera Bread have seating and free Wi-Fi for customers who want to work or dine in?
Yes, Panera Bread has seating available and complimentary Wi-Fi, making it suitable for working on a laptop or relaxing.
What types of payment does Panera Bread accept?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
What nearby restaurants can I visit before or after dining at Panera Bread?
Nearby you can visit Five Guys for burgers, Chipotle Mexican Grill for Mexican food, Turning Point of Media for breakfast and brunch, and Miller's Ale House for American cuisine and a bar setting.
Are there nearby stores where I can shop for mobile phones and electronics near Panera Bread?
Yes, nearby there are several mobile phone stores including AT&T Store, Arch Telecom, T-Mobile, and T-Mobile Authorized Retailer where you can shop for mobile phones and electronics.
What wellness and personal care services are available near Panera Bread?
Near Panera Bread, you can visit Restore Hyper Wellness for spa and holistic medical services and Supercuts for haircuts and styling.