Dunkin'

3.8
349 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Media, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5101 Pennell Rd, Media, PA
19063, United States

Hours

Reviews

3.8
349 reviews
5 stars
177
4 stars
61
3 stars
41
2 stars
19
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers express frustration with incorrect orders, particularly in the drive-thru and mobile order pickups.

Cleanliness

Several reviews highlight issues with cleanliness, particularly in the restrooms and food handling.

Food Quality

Customers are generally dissatisfied with food quality, noting issues with freshness and preparation.

Speed of Service

While some appreciate the fast service, others report long wait times, especially during busy hours.
  • IK
    Isaiah Kennedy
    2 days ago
    1.0
    Poor service.. messed up my whole order and had the nerve to get upset. When I repeatedly told them what I wanted.
  • JL
    Jonathan Lytle
    Nov 8, 2025
    4.0
    A decent Dunkin, staff is very friendly.
  • UZ
    UnLed ZeppelinU
    Nov 8, 2025
    4.0
    4.25 out of 5.00 🌟 notice 3 of 12 gone in 10 minutes... good stuff. Of course I was probably first customer of the day, so service was good and the donuts were fresh. You cant ask for anything more, accept i recommend no CNN on the TV when I come here. No one wants to listen to Democrat talking points first thing in the morning; however, I must note CNN has done about 10% real journalism of late because no one was watching. Quick question, does CNN pay dunking to play on their TVs?
  • NA
    Namira Ahmed
    Oct 24, 2025
    5.0
    Don’t know why there’s bad reviews but this place is by far the best Dunkin I’ve been to. And I’m from Jersey. This is the only one my friends and I go to since we go to college nearby and their service is always so nice. The coffee is always amazing, I’ve tried ordering my order at other Dunkins but they can’t make it like my people on Pennell Road.
  • CJ
    Carlos Jiga
    Oct 12, 2025
    1.0
    I rarely post reviews but this place has horrible customer service. Find another dunking donuts.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Media, PA?

Dunkin' is open every day from 4:30 AM to 9:00 PM.

Can I order ahead using a mobile app for faster service at this Dunkin' location?

Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.