Business Details
About
Mexican Restaurant
Chipotle Granite Run is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
493 reviews
5 stars
164
4 stars
68
3 stars
38
2 stars
43
1 star
180
What are people saying?
AI-generated from recent customer reviews
Ingredient Availability
Customers frequently reported that the location is often out of key ingredients, such as fajita veggies, cheese, and rice, leading to disappointment.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, uninterested, and unprofessional.
Cleanliness
Numerous customers noted that the dining area and food preparation areas were dirty, with overflowing trash and unclean tables.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with portion sizes and the overall quality, citing issues like cold food and incorrect orders.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and inventory management, contributing to a negative dining experience.
- DADavid AtwellNov 15, 20251.0Closed early. What’s the point of saying you’re open until 10 pm when your workers lock the doors at 9:40
- VBViktoriya BanduraNov 15, 20251.01 Star — The Worst Chipotle Experience Every. Single. Time. I honestly don’t know how this Chipotle in Media is still running because every time I’ve been here, something goes wrong. Every. Single. Time. My orders are constantly missing ingredients — and not small things, but entire proteins, toppings, or sides that I paid for. When the food finally does show up, it’s either soggy, cold. And the wait times? Absolutely unbelievable. My food is never on time, not once. I’ll place an order ahead and still end up standing there watching employees move at a snail’s pace while online orders pile up. I’ve waited so long before that by the time I got the meal, it looked like it had been sitting in the back This location is consistently the worst Chipotle I’ve ever been to. Avoid this place unless you like wasting your money and your time.
- NSNina SantoriNov 7, 20255.0If I could give 10 stars, I would give 10 stars I was greeted by every single employee. I came across one of them even complimented. My beard made me all warm and fuzzy inside. Food came out really fast. Everything was as desired. This was the best chipotle experience I’ve ever had. I’ll be back.
- FEFran ElliottNov 4, 20251.0I've only eaten at this restaurant twice. Today was my 2nd time and I have to say. The food was horrible. It was cold. They didn't have a single customer in the restaurant that should have been my first clue. The tables were dirty as the employees were hiding in the back. I don't recommend eating there. Expensive for low quality food
- MEMoira EvansNov 2, 20251.0The garbage was overflowing, tables and floor were covered in food debris, bugs flying around the soda dispenser. Does anyone think this is okay and a sanitary place for anyone to eat safely and comfortably? No. If this is the visible area customers have access to, can you imagine what the actual kitchen is like? Disgraceful. Employees and managers do not care, therefore I advise you go somewhere else and spend your money.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Granite Run offer?
Chipotle Granite Run offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads featuring responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 1075 W Baltimore Pike?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Granite Run offers both in-store pickup and delivery services.
How can I place an online order for Chipotle at Granite Run?
You can order online through their official Chipotle app or by visiting https://order.chipotle.com/
Is Chipotle Mexican Grill Granite Run LGBTQ+ friendly?
Yes, this Chipotle location welcomes LGBTQ+ customers.
What payment methods are accepted at Chipotle Mexican Grill Granite Run?
They accept credit cards and offer gift cards as a payment option.
Where is Chipotle Mexican Grill Granite Run located?
It is located at 1075 W Baltimore Pike, Media, PA 19063, USA.
What are some nearby fast food options close to Chipotle Granite Run?
Nearby fast food options include Five Guys and McDonald's, both great for variety in burger choices.
Are there any nearby wellness or spa centers near Chipotle Mexican Grill Granite Run?
Yes, Restore Hyper Wellness, a medical spa offering holistic services, is located nearby and could be a good stop for relaxation before or after dining.
What other shopping or service stores can I visit near Chipotle Granite Run?
Nearby you can find the AT&T Store for mobile needs and UPS Access Point location for shipping and courier services, convenient for errands along with your meal.