Chipotle Mexican Grill

3.0
496 reviews
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About

Mexican Restaurant
Chipotle Granite Run is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1075 W Baltimore Pike, Media, PA
19063, United States

Hours

Reviews

3.0
496 reviews
5 stars
164
4 stars
66
3 stars
39
2 stars
46
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently poor service, including rude staff and long wait times.

Food Availability

Customers frequently report that the location is often out of key ingredients, leading to incomplete orders.

Cleanliness

The dining area is described as dirty and unsanitary, with overflowing trash and unclean tables.

Portion Sizes

Many customers express dissatisfaction with small portion sizes and inadequate ingredient distribution in their meals.
  • EG
    Evan Graham
    Dec 8, 2025
    1.0
    Smallest portion I’ve ever had. Travel for work and eat at chipotle at least 3x a week from different location.
  • AM
    Anthony Minford
    Dec 7, 2025
    2.0
    Forgot multiple items we ordered. Poorly run location with bad staff.
  • ME
    Max Ellison
    Dec 4, 2025
    1.0
    Hope this location closes down. Ignorant staff they walk around headphones in dancing. trash all over no gloves loading the food. never again
  • DA
    David Atwell
    Nov 15, 2025
    1.0
    Closed early. What’s the point of saying you’re open until 10 pm when your workers lock the doors at 9:40
  • VB
    Viktoriya Bandura
    Nov 15, 2025
    1.0
    1 Star — The Worst Chipotle Experience Every. Single. Time. I honestly don’t know how this Chipotle in Media is still running because every time I’ve been here, something goes wrong. Every. Single. Time. My orders are constantly missing ingredients — and not small things, but entire proteins, toppings, or sides that I paid for. When the food finally does show up, it’s either soggy, cold. And the wait times? Absolutely unbelievable. My food is never on time, not once. I’ll place an order ahead and still end up standing there watching employees move at a snail’s pace while online orders pile up. I’ve waited so long before that by the time I got the meal, it looked like it had been sitting in the back This location is consistently the worst Chipotle I’ve ever been to. Avoid this place unless you like wasting your money and your time.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Granite Run offer?

Chipotle Granite Run offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads featuring responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 1075 W Baltimore Pike?

Chipotle is open daily from 10:45 AM to 10:00 PM.