Chipotle Granite Run is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlight consistently poor service, including rude staff and long wait times.
Food Availability
Customers frequently report that the location is often out of key ingredients, leading to incomplete orders.
Cleanliness
The dining area is described as dirty and unsanitary, with overflowing trash and unclean tables.
Portion Sizes
Many customers express dissatisfaction with small portion sizes and inadequate ingredient distribution in their meals.
EG
Evan Graham
Dec 8, 2025
1.0
Smallest portion I’ve ever had. Travel for work and eat at chipotle at least 3x a week from different location.
AM
Anthony Minford
Dec 7, 2025
2.0
Forgot multiple items we ordered. Poorly run location with bad staff.
ME
Max Ellison
Dec 4, 2025
1.0
Hope this location closes down. Ignorant staff they walk around headphones in dancing. trash all over no gloves loading the food. never again
DA
David Atwell
Nov 15, 2025
1.0
Closed early. What’s the point of saying you’re open until 10 pm when your workers lock the doors at 9:40
VB
Viktoriya Bandura
Nov 15, 2025
1.0
1 Star — The Worst Chipotle Experience Every. Single. Time.
I honestly don’t know how this Chipotle in Media is still running because every time I’ve been here, something goes wrong. Every. Single. Time.
My orders are constantly missing ingredients — and not small things, but entire proteins, toppings, or sides that I paid for. When the food finally does show up, it’s either soggy, cold.
And the wait times? Absolutely unbelievable. My food is never on time, not once. I’ll place an order ahead and still end up standing there watching employees move at a snail’s pace while online orders pile up. I’ve waited so long before that by the time I got the meal, it looked like it had been sitting in the back
This location is consistently the worst Chipotle I’ve ever been to. Avoid this place unless you like wasting your money and your time.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Granite Run offer?
Chipotle Granite Run offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads featuring responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 1075 W Baltimore Pike?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Granite Run offers both in-store pickup and delivery services.
How can I place an online order for Chipotle at Granite Run?
You can order online through their official Chipotle app or by visiting https://order.chipotle.com/
Is Chipotle Mexican Grill Granite Run LGBTQ+ friendly?
Yes, this Chipotle location welcomes LGBTQ+ customers.
What payment methods are accepted at Chipotle Mexican Grill Granite Run?
They accept credit cards and offer gift cards as a payment option.
Where is Chipotle Mexican Grill Granite Run located?
It is located at 1075 W Baltimore Pike, Media, PA 19063, USA.
What are some nearby fast food options close to Chipotle Granite Run?
Nearby fast food options include Five Guys and McDonald's, both great for variety in burger choices.
Are there any nearby wellness or spa centers near Chipotle Mexican Grill Granite Run?
Yes, Restore Hyper Wellness, a medical spa offering holistic services, is located nearby and could be a good stop for relaxation before or after dining.
What other shopping or service stores can I visit near Chipotle Granite Run?
Nearby you can find the AT&T Store for mobile needs and UPS Access Point location for shipping and courier services, convenient for errands along with your meal.