Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and modifications not being followed.
Service Speed
Customers frequently mentioned long wait times for food, both in-store and drive-thru, with some experiencing delays of over 30 minutes.
Staff Attitude
Feedback indicated a mix of friendly and dismissive staff, with some customers noting unprofessional behavior from management.
Cleanliness
Several reviews highlighted poor cleanliness in the dining area and restrooms, with dirty tables and trash being common complaints.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold, overcooked, or poorly prepared items.
CH
Connor Hicks
3 days ago
1.0
Look i’m sorey but past 3 times i have been there melissa is working the window and i order a meal. Melissa tries to hand me my drink only and says “have a nice day” without handing me my food, then closes the window. When i sit there she opens it up like nothings wrong and i ask for my bag of food right next to her and she acts like its not mine, like shes trying to hold it off. Today i got a large drink and meal. She handed me a kids cup and again said “have a nice day” and proceeded to abruptly close the window before i can ask about the rest of my order. She is completely unprofessional.
DB
Debra Burnett
Feb 25, 2026
3.0
Update: I went back and they gave the food.
The kids were happy but I still do not recommend this mcds. They thought I was lying even tho I had the receipts plus apps. I had to show proof that when I called the store the phone was busy at that time.. There were people waiting 10-15 mins for their food because their order was wrong the first time.
From the reviews this seems to be their norm.
I ordered a big mac meal, kids meal extra fries, Spicy mcchicken meal, mcdouble meal deal.. We waited like 10 minutes and the manager came out with our food.. Some how a whole meal (spicy mcchicken) & no fries were included in any of the meals not even in the happy meal! So they took the $24 and only gave us sandwiches, burnt nuggets, and no fries . Everyone looked miserable.. The food wasn’t for me personally but noone got what they ordered
BB
BlueSnickaloaf
Feb 1, 2026
3.0
McDonald's this one was different I swear. Prices too high it's hard to justify even for the convenience.
AL
Autumn Liddle
Jan 24, 2026
1.0
Takes forever to get your food if you dine in. Waited at least 15mins to receive food and once it was received food was cold, missing, or messed up. Their always out of sauces, they dont keep a ketchup dispenser out front or their tea. Front counter/mobile just pre bumps orders to get times down but it ends up with lost/forgetten orders that come out so late. The only thing this place is good for is the playplace, but even than tables are dirty and trash is lying about. The one down the road on shadow oaks is way better.
GH
Gillian Hartman
Dec 31, 2025
1.0
Went inside to place and collect my order and when I got home my burger was missing. I called to let them know and they asked me to come back to get the burger. I walked in and everyone is just standing at the back talking amongst themselves I stood there for about 5 minutes before someone even acknowledged my presence and they remade the burger but no apology no consideration of my time or gas spent to come back. Absolutely pathetic staff and service
What are the regular opening hours for McDonald's at 5550 Carlisle Pike, Mechanicsburg?
McDonald's is open daily from 4:00 AM to midnight.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 4:00 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 5:00 AM to 11:30 PM.
What delivery and pickup services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order food from this McDonald's location online?
You can order using the McDonald's App or visit https://mcdonalds.order.online/business/-5579 for delivery and https://mcdonalds.smart.link/mjuu1ggdi for ordering.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru.
What nearby places can I visit before or after dining at McDonald's on Carlisle Pike?
You can visit Metro Diner for American cuisine, Bacco Mechanicsburg for Italian dining and wine, or stop by Studio Serenity or Faces by Kristine for beauty and spa services.
Are there nearby transit or convenience locations to help with my visit?
Yes, there are multiple Sunoco gas stations and a US Post Office nearby for your convenience.
Where can I find shopping options close to this McDonald's?
Nearby shopping includes Kmart, Burlington clothing store, Marshalls & HomeGoods, and RadioShack for electronics.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: