McDonald's

3.4
1486 reviews
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Business Details

5550 Carlisle Pike, Mechanicsburg, PA
17050, United States
(717) 766-9675
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5550 Carlisle Pike, Mechanicsburg, PA
17050, United States

Hours

Reviews

3.4
1,486 reviews
5 stars
510
4 stars
300
3 stars
263
2 stars
142
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, often citing a lack of urgency and poor management.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about soggy fries and incorrect items being served.

Staff Attitude

Feedback indicated mixed experiences with staff, with some being friendly and helpful, while others were described as rude or dismissive.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and trash, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service during specific visits, highlighting friendly staff and fresh meals.
  • BR
    Brad Robison
    Jan 3, 2026
    5.0
    I order pickup now through the app. Its quicker and I've never had issues with my orders... going on over 2yrs atleast 1x week.
  • GH
    Gillian Hartman
    Dec 31, 2025
    1.0
    Went inside to place and collect my order and when I got home my burger was missing. I called to let them know and they asked me to come back to get the burger. I walked in and everyone is just standing at the back talking amongst themselves I stood there for about 5 minutes before someone even acknowledged my presence and they remade the burger but no apology no consideration of my time or gas spent to come back. Absolutely pathetic staff and service
  • GR
    Graig Antonio (Rufus)
    Dec 14, 2025
    1.0
    I dint believe i’ve ever spoken w/ a more dismissive store manager. For one i believe the shift manager handed me my order at the drive through, When i attempted to ask something she just continued with her chatter and ignored me. For one my order was VERY wrong! If i did not have a long drive ahead of me i would have turned around and refunded it.
  • BL
    Bo Sam Liu
    Dec 6, 2025
    1.0
    We waited for 30 minutes for our food because they completely forgot our order.
  • CS
    Christopher Swartz
    Nov 26, 2025
    3.0
    not all McDonald's are creating the equal eating experience, so be sure to look at which one you are reviewing!
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 5550 Carlisle Pike, Mechanicsburg?

McDonald's is open daily from 4:00 AM to midnight.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 4:00 AM to midnight.