McDonald's

3.4
1527 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 Shadow Oak Dr, Mechanicsburg, PA
17055, United States

Hours

Reviews

3.4
1,527 reviews
5 stars
476
4 stars
355
3 stars
288
2 stars
122
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.

Food Quality

Mixed reviews on food quality, with some praising fresh items while others complained about cold, greasy, or poorly prepared food.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions and messy bathrooms.

Customer Experience

Several reviews highlighted excellent customer service from specific staff members, contrasting with complaints about overall staff behavior.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
  • TL
    Terri L
    Nov 9, 2025
    5.0
    My food was fresh well bagged with napkins.
  • AW
    Ashleigh Witters
    Nov 8, 2025
    1.0
    Fries-cold. Service slow & rude. And out of bbq sauce?! And told this AFTER we paid and were brought the food
  • AG
    atalay G
    Nov 6, 2025
    1.0
    I ordered online and went to store and checked SA he confirmed my order and on table they forget my order about 20m . Other employee made new fresh for me. Customer service is bad . Employers need training
  • HT
    Hassan Tariq
    Oct 20, 2025
    1.0
    Told them clearly no Canadian bacon on my Egg McMuffins, they still put it on all three. Total disregard for instructions. Waste of money and food. Terrible attention to detail.
  • PA
    Paige Arnold
    Oct 5, 2025
    1.0
    Just utterly terrible all the way around. I would most definitely go out of my way to avoid this restaurant in the future. Would go out of my way to yourself.

Frequently Asked Questions About McDonald's

What are the general operating hours for this McDonald's location in Mechanicsburg, PA?

McDonald's in Mechanicsburg operates daily from 4:00 AM to midnight, with some days offering 24-hour service.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 4:00 AM to midnight on most days, and operates 24 hours Wednesday through Saturday.