Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially during busy hours, with many expressing frustration over long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and staff misunderstanding requests.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or improperly prepared items, though some customers noted fresh and hot food on occasion.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, others reported rude behavior and unprofessionalism from management.
Cleanliness
Several customers mentioned unsanitary conditions, particularly in the bathrooms, impacting their overall experience.
BT
Brooklyn Emma-Marie Trout
Dec 14, 2025
1.0
Ordered two hot chocolates, waited over five minutes with no line in front of us (for two hot chocolates???) and received two cups of milk. Called to complain and the employee who answered the phone said “I made those and know I put chocolate in them, it must not have been enough chocolate I guess” such a mess lollll
CB
Cindy B
Dec 3, 2025
1.0
I'm not happy that the staff doesn't know how to cook French fries, mine were fairly raw....waste of my money. Threw them away 🤨
AA
Aldar
Nov 27, 2025
3.0
TOO much salt in fries
11/26/25
DS
Devi Bhakta Suberi
Nov 25, 2025
1.0
Got cheated twice.
Recent [today] Asked for 1 6 MC nuggets and 2 Dlx-McCrispy and 1 LFry. They put only 1 Dlx-McCrispy in the bag. Should have check before I left the place.