Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and quality.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms, was criticized by multiple customers.
Customer Service
While some staff were noted as friendly, there were numerous complaints about rude or unhelpful employees, particularly from management.
Overall Experience
Overall, the location received mixed reviews, with some customers praising it as one of the better McDonald's, while others vowed never to return due to repeated negative experiences.
MO
M Olden
Oct 24, 2025
4.0
Didn't have Monopoly game pieces
BG
Bev Gustafson
Oct 11, 2025
2.0
No Diet Coke
Fries barely warm
Men’s bathroom disgusting
LM
Lady Fatima Manansala
Sep 22, 2025
1.0
If I can give 0 star, I will do it in a heartbeat. The old lady on the window don’t have to be mean on telling us with kids in the car what needs to be done! If you hate your job please work somewhere else than taking your frustration out to the customer!
DH
Daryl Holstay
Sep 19, 2025
4.0
Unfortunately if you want quicker service you need to be a car in the drive through. Food was good and hot though!
SH
Shane Hancock
Sep 6, 2025
2.0
This McDonalds at Bumble Bee Hollow Rd is reliably slow and keeps annoyingly asking if you want to use the mobile app at both of the order screens instead of just taking your order. The only thing I should hear when pulling up to the order screen is "Hi, welcome to McDonald's can I take your order please."
They frequently have you pull over into a parking lot space to wait for food that they don't have ready (for some reason) and then sometimes they completely forget about you there.
My advice would be to take a lesson from how Chick-Fil-A does it.