Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times for their orders, often exceeding 20 minutes, which is not typical for fast food.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
While some customers praised individual staff members for their friendliness, many others experienced rude or unprofessional behavior from management and staff.
Food Quality
Several reviews mentioned cold or undercooked food, with specific complaints about items being stale or improperly prepared.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty dining areas and restrooms.
BR
Bradyn Rose
3 days ago
1.0
Took 15 minutes to make two sandwiches, 6 piece and a large and medium fry. forgot the sauce. employees were talking to friends instead of doing their work. one employee should've had their hair up since it was too long.
GL
George Lombardo
Feb 21, 2026
2.0
The nuggets were half cooked. The burger was horrible. Every everything seemed a little undercooked. But the service was quick. Maybe too quick.
GM
Georganne Miller
Feb 14, 2026
1.0
This location sucks. Manager outside on the phone. Took about 10 minutes for someone to even look at the counter. Waiting on food had a worker ask me why I was there. The Big Mac and quarter pounder looks like they just threw everything in the boxes. This location is close to my house I will take the extra time and go to another location.
CC
Christopher Corruption
Jan 11, 2026
5.0
Simone handed me a spicy McChicken and a Coke like she knew it was exactly what I needed in this phase of my life. Perfect spice. Ice-cold Coke. Kindness included at no extra charge. Simone deserves a raise
FD
Fred Dee
Jan 10, 2026
1.0
The point of mobile orders is to not have to explain what you want when you get there. Check-in, receipt, and grab items... pretty simple, correct? Tonight, unfortunately, this wasn't my experience. I ordered @ 2031, and checked in @ 2037. When I get to the second window I'm told to pull up because they're waiting on fries. I wasn't in a rush then, so I didn't mind pulling up. Someone finally comes out with an order @ 2049, but what was handed to me was someone else's order. I waited 12 mins for an incorrect order. At 2050 another order comes out, I look in the bag to find items resembling what I ordered and I left without an apology for the wait nor the mixup. I usually eat my fries while in transit. Remember the fries I was waiting on? None of them were hot. The sandwiches had the correct labeled wraps with incorrect sandwiches in them. We ate what we had because we weren't delaying our hunger any longer.