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Jimmy John's

3.9
(310 reviews)

Business Details

4955 Carlisle Pike, Mechanicsburg, PA
17050, United States
(717) 761-4914

About

Sandwich Restaurant

Location

Jimmy John's
4955 Carlisle Pike, Mechanicsburg, PA
17050, United States

Hours

Reviews

3.9
310 reviews
5 stars
152
4 stars
77
3 stars
18
2 stars
21
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers praised the cleanliness of the establishment, while others raised concerns about hygiene practices among staff.

Service Quality

Customer service experiences were inconsistent, with some praising friendly staff and others reporting rudeness and lack of attention.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong customizations.

Food Quality

While some customers enjoyed the freshness and taste of the sandwiches, others criticized the quality, portion sizes, and value for money.

Speed of Service

The speed of service varied, with some customers noting quick service while others experienced long wait times.
  • LL
    Leah Larkin
    Jan 12, 2026
    5.0
    This Jimmy John location is absolutely pristine So clean and professional. The subs are so fresh. And Navaeh and Carson are outstanding employees
  • SK
    Scott Kravitz
    Dec 17, 2025
    5.0
    Best and fresh everytime
  • DR
    Danielle R
    Nov 25, 2025
    2.0
    Ordered online and received nothing on my sandwhich that i ordered- Even the stuff that is suppose to come on it standard wasnt on it. Not sure why they give you the option to customize either when they dont follow the customizations.
  • AK
    Andrew Kline
    Nov 15, 2025
    1.0
    Forgot the pickles. Sub was tiny. Told him “sure” when he asked if i wanted a receipt then he tried to not give me one. Place is a rip off. Same sub got noticeably smaller since last time i was in there
  • MA
    Megan Aldinger
    Oct 16, 2025
    2.0
    Stopped in here for the first time today and was disappointed with my experience. There were only two employees working, and neither seemed enthusiastic or welcoming—no hello or acknowledgment when I walked in. While waiting at the register, I noticed a large serrated knife within easy reach of children, which was concerning. What really put me off was the lack of proper hygiene. The employee making my sub did not wash their hands or change gloves after handling the register, then went straight to preparing food. Using the same gloves that touched money and the register to make my sandwich was definitely off-putting. To top it off, the sandwich itself was underwhelming—tasted like something I could have made myself at home, nothing special. Unfortunately, this experience left me feeling uncomfortable, and I likely won’t be returning.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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