The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
There are mixed reviews about staff behavior, with some customers praising helpfulness while others report rudeness and poor customer service.
Cleanliness
The store is generally noted for being clean, although some customers have reported issues with expired items on shelves.
Stock Issues
Customers frequently mention problems with items being out of stock or poorly stocked, particularly during sales.
Deli Service
The deli service receives consistent complaints about slow service and unhelpful staff.
Pricing
Many customers feel that prices are too high compared to competitors, impacting their shopping experience.
BK
Becky Knisely
Jan 4, 2026
2.0
Purchased groceries that were bonus buy
At checkout, my bonus card was not accepted and I did not get the bonus or points. customer service let me return some of my groceries, but could not accept a bonus card.
A little upsetting
DG
Doc Greenlee
Dec 16, 2025
1.0
Rude staff. No one cares that works there. Won't be going back. Weis is right up the road which is brighter, cleaner and friendlier staff.
0 stars.
CF
Curt Fulfer
Nov 26, 2025
5.0
Very professional staff. Store is very clean.
B2
Brian 2.0
Nov 13, 2025
5.0
Clean convenient and great selection
JM
Jahlisa Mayo
Oct 28, 2025
1.0
This store needs new management for day shift. They clearly make their night shift responsible for their lack of emphasis on store appearance and inventory. How does this even happen? They also don’t have items stocked and they leave holes in their shelves.
They had no 35 pack Arcadia waters available because none was in their inventory. It was sad to see customers come to the isle and walk away disappointed at the lack of items.
It is located at 5301 Simpson Ferry Rd, Mechanicsburg, PA 17055, US.
What are the regular operating hours for this GIANT store?
The store is open daily from 6:00 AM to 10:00 PM.
Are there any special holiday hours for the GIANT store?
Yes, for example, on Thanksgiving 2025 (Nov 27), it's open 6:00 AM to 2:00 PM; on Christmas Eve 2025 (Dec 24), 6:00 AM to 6:00 PM; closed on Christmas Day 2025; New Year's Eve open 6:00 AM to 8:00 PM; and on New Year's Day open 6:00 AM to 11:00 PM.
What payment options does this GIANT store accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What services does this GIANT location offer?
Services include Flu Vaccination, RedBox rentals, Blue Rhino propane exchange, Hallmark cards, Coinstar, Easy Scan, and Great Entertaining.
What languages are spoken or supported at this GIANT store?
English, Russian, and Spanish.
Are there any nearby public services that can help with mailing or shipping needs?
Yes, nearby the GIANT store are the US Post Office, United States Postal Service shipping center, and Post Office-Mechanicsburg, which can assist with your mailing and shipping needs.
Where can I find a nearby coffee shop if I want a drink before or after shopping at GIANT?
A nearby option is Aroma Coffee Bean, a coffee shop and cafe located close to GIANT.
Are there any nearby gas stations for refueling near the GIANT store?
Yes, Giant Gasoline and Gas Station - Giant are nearby, providing convenient fuel options near the store.
What entertainment rental options are available near GIANT?
Redbox kiosks are nearby, offering video and video game rentals for your entertainment needs.