Chipotle Mexican Grill

3.7
655 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Mechanicsburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
6455 Carlisle Pike, Mechanicsburg, PA
17050, United States

Hours

Reviews

3.7
655 reviews
5 stars
303
4 stars
131
3 stars
52
2 stars
40
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially for online orders, with many experiencing significant delays.

Portion Sizes

Numerous reviews highlighted consistently small portion sizes, leading to dissatisfaction among customers who felt they were not getting value for their money.

Cleanliness

The restaurant's cleanliness was a common concern, with many customers noting dirty tables, overflowing trash, and unsanitary conditions.

Food Quality

Several customers expressed disappointment with the quality of food, citing issues like stale chips, overcooked rice, and unappealing presentation.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.
  • ML
    Madison Lillich
    Nov 13, 2025
    5.0
    My sister and I went for a late night chips and dip run and the service was amazing! There were two girls working. The manager with the red hair was super nice and greeted us right when we walked in! She got us in and out quickly and the food was great! Their restaurant was very clean. I definitely recommend!
  • JG
    Jaxton Garman
    Nov 13, 2025
    5.0
    Great food and great service from the employees. Best chipotle around.
  • UR
    upendra rawat
    Nov 7, 2025
    1.0
    Terrible customer service and give half portion of chicken and other condiments as never ever go there again suggest other not go this location . Worst place ever visit in my life. No respect to customer
  • KH
    Kelly Holda
    Oct 19, 2025
    1.0
    The containers the food should have been in were empty and what remained was burned. The table behind fully stacked with used, empty food line bins. When concern was expressed at how it was empty, burned and unappealing to eyes the employee told me she just started her shift 😳. Chipotle in general every where lately has been like this, and sadly this particular location was no different. I use to love Chipotle and it well... Im done after today.
  • NC
    Nicholas Couch
    Oct 16, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ We stopped at Chipotle for lunch with the kids and had a great experience! The staff was friendly, welcoming, and took their time preparing our food with care — everything was fresh, well-portioned, and exactly how we ordered it. The restaurant was clean and well organized, and we appreciated that the team worked efficiently even during the lunch rush. We chose to sit outside and enjoy one of the last mild days before winter sets in, and it made for a really nice, relaxed family meal. It’s always great when a fast-casual restaurant delivers both quality food and good service, and this location definitely did. We’ll absolutely be back — great job to the entire Chipotle team for making lunch easy, tasty, and enjoyable for the whole family!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Mechanicsburg offer?

Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.

Where is Chipotle Mexican Grill located in Mechanicsburg?

It is located at 6455 Carlisle Pike, Ste B, Silver Spring Square, Mechanicsburg, PA 17050.