Many customers praised the exceptional service provided by various servers, particularly Abby, Egan, and Damien, highlighting their attentiveness and friendliness.
Food Quality
The food received mixed reviews; while many enjoyed the dishes and found them delicious, some reported issues with overcooked items and bland flavors.
Atmosphere
The restaurant atmosphere was generally described as pleasant and welcoming, contributing positively to the dining experience.
Inconsistency
There were notable inconsistencies in service and food quality, with some customers experiencing poor service or unsatisfactory meals.
CL
Chase Lookingbill
Jan 5, 2026
5.0
I had a very good experience the other day coming here to get food for my first time with my girlfriend! She loved the calamari and shrimp scampi as myself I got a delicious sirloin. Shoutout to Damian our server who we thought was phenomenal with the service he provided us with getting our drinks quickly, checking in on us, and making conversation with us to make it an all around great time. For sure will be back again with how nice this place is and how our server treated us!
IW
Isabelle Wall
Jan 5, 2026
5.0
Some friends and I decided to check this place out for our girls dinner since we had never been and it is our new favorite place to go. Right away the atmosphere was so welcoming and only got better with our server, Damien. He was so incredibly helpful with recommendations and very attentive during our dining experience. The girls and I were so busy chitchatting at times we barely noticed when our drinks were low but Damien was right on top of it for us. We make sure to request him everytime we dine there if possible because his service is just that top notch! Always an automatic recommendation to anyone wanting to try a new place.
JL
Jen Long
Jan 5, 2026
5.0
I had lunch at Carrabba’s and everything was SO GOOD!! The atmosphere was perfect for me to get some work done on my laptop while my food was being prepared. My server, Damian was so accommodating. He is so knowledgeable about everything on the menu. When I asked for a recommendation he was happy to talk to me about the different lunch options. I went with the sausage stuffed mushrooms that Damian recommended and they did not disappoint! I will definitely be back again!
JG
Jeanna Green
Jan 5, 2026
5.0
This was my first time coming in! my family and i got sat down right away! Our server Damien, was awesome was on top of the drink refills, always checked up on us to make sure we were okay or if we needed anything. He also recommended the Steak Marsala which was delicious! definitely will be coming back to get it again! Just over all the experience was great! service was great! the server was perfect! Couldn't ask for a better experience! Definitely will be coming back soon!
MD
Michael Darby
Jan 2, 2026
1.0
TAKE A PASS ON THIS DUMPSTER FIRE:
Clearly this location is not looking to win any awards in customer service. Not sure if our server was on that last day vibe or just always that bad, but we actually started to think we were on some kind of hidden camera show. I'm also curious, about the no coffee rule? An adult Female in our group asked for coffee and was told she could only have one cup, and it came in a paper cup. Is there some rule about coffee limits, I've never heard of or just part of the poor customer service commitment?
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the operating hours of Carrabba's Italian Grill in Mechanicsburg, PA?
The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Does Carrabba's Italian Grill have a happy hour?
Yes, happy hour is available every day of the week from 4:00 PM to 6:00 PM.
What pickup and delivery options are available at Carrabba's Italian Grill?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is Carrabba's Italian Grill family-friendly and accessible?
Yes, the restaurant welcomes families, has a children's menu, high chairs, and is wheelchair accessible including entrances, seating, parking, and restrooms.
Can I order Carrabba's Italian Grill menu items online?
Yes, you can view the menu and place orders online using their official website and delivery URLs.
Does Carrabba's Italian Grill serve alcoholic beverages?
Yes, they serve beer, wine, cocktails, and other alcoholic beverages and have a bar on site.
What nearby restaurants can I visit before or after dining at Carrabba's Italian Grill?
Nearby restaurants include Sushi Heaven for Japanese cuisine, Outback Steakhouse and Quaker Steak & Lube for steak, and Dukes Bar and Grille for American fare.
Are there any fun places near Carrabba's Italian Grill for family activities?
Yes, you can visit Sky Zone Trampoline Park for active entertainment and Gymboree Play & Music for childcare and play activities nearby.
What nearby stores can I visit for shopping around Carrabba's Italian Grill?
Nearby shopping options include Party City for party supplies, Avenue for women's clothing, and Lotus Pharmacy for health and medical needs.