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Arby's

4.0
(739 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6560 Carlisle Pike, Mechanicsburg, PA
17050, United States

Hours

Reviews

4.0
739 reviews
5 stars
338
4 stars
198
3 stars
99
2 stars
41
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold or old fries and sandwiches with insufficient meat.

Service Issues

Many reviews highlighted poor service, including long wait times, incorrect orders, and unresponsive staff.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including sticky floors and dirty tables.

Staff Friendliness

Despite service issues, several reviews praised the friendliness and helpfulness of the staff.

Menu Availability

Customers expressed frustration over the unavailability of key menu items, particularly roast beef.
  • BW
    B&B Whitworth
    5 days ago
    3.0
    A lady placed an order for a cherry pie and they did not put it in right away so had to wait for 55 min to get it. No consideration was given to a waiting customer that is a repeat local. She asked if she could get an extra one for the wait and the manager acted like she didn’t hear her. Didn’t even put it in a bag for her to carry out since they were leaving because it took so long. This showed a lack of respect and customer service if you ask me.
  • SM
    Scott M
    Feb 18, 2026
    5.0
    I eat at this Arby's pretty often and always receive consistently good food. The staff here are clean normal people which is one of the main reasons I choose to eat at this location
  • RP
    Robert Povirk
    Jan 8, 2026
    2.0
    Went inside, was literally the only customer and used a coupon for a $17 family meal deal that was to include 2 turnovers. The counter person asked me what kinds I wanted and I said " apple." The Took the meal home to eat and yep, no turnovers in the bag. I remember Danny Devito in a movie saying, " you always get screwed at the drive thru." Well, at this Arby's you get screwed inside as well. Very disappointing as I was the only customer to be attended to. After several days Nothing has been done to rectify this issue so if you stop here BE SURE TO UNBAG AND CHECK WHAT THEY GIVE YOU. Beware......
  • JB
    Jay Brubaker
    Dec 23, 2025
    4.0
    If you could get the same counter person I had tonight, you'd be amazed. The young lady was very personable and pleasant!

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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