Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported issues with food quality, including cold, old, or poorly prepared items.
Service Issues
There were numerous complaints about slow service, incorrect orders, and poor customer service experiences.
Cleanliness
Many reviews highlighted concerns about the cleanliness of the restaurant, including sticky floors and dirty tables.
Staff Friendliness
Despite the issues, several customers praised the friendliness and helpfulness of the staff.
Menu Availability
Customers expressed frustration over the unavailability of key menu items, particularly roast beef.
RP
Robert Povirk
4 days ago
2.0
Went inside, was literally the only customer and used a coupon for a $17 family meal deal that was to include 2 turnovers. The counter person asked me what kinds I wanted and I said " apple." The Took the meal home to eat and yep, no turnovers in the bag. I remember Danny Devito in a movie saying, " you always get screwed at the drive thru."
Well, at this Arby's you get screwed inside as well. Very disappointing as I was the only customer to be attended to.
JB
Jay Brubaker
Dec 23, 2025
4.0
If you could get the same counter person I had tonight, you'd be amazed. The young lady was very personable and pleasant!
DO
Drifed Out
Oct 8, 2025
1.0
EVERYTIME I ORDER I GET A RANDOM SANDWICH THAT I DIDNT ORDER, pay them less
DD
David Dippolito
Aug 30, 2025
4.0
Mozzarella stick we're soggy vs hot & crispy. Everything was good.