McDonald's

Reviews

• DC

  Danae Chavez

  Feb 18, 2026
  1.0
  I understand that fast food environments can be busy and stressful, but customer service is still an important part of the experience. I recently placed a mobile order through the app, and my teen went to pick it up. I forgot to press the “I’m here” button, which was my mistake. However, instead of calmly explaining that the order had not been checked in yet, the employee told him the order would not appear unless I was within a certain radius. The interaction was handled in a way that made him feel uncomfortable enough to call and ask me to cancel the order. This situation could have been easily resolved with a simple and polite explanation about the check-in process through the mobile app. Clear communication and basic courtesy go a long way, especially when interacting with young customers. I hope additional attention can be given to ensuring all guests are treated with kindness.
• XL

  xl ThomAs lx

  Feb 15, 2026
  1.0
  They refuse service to people on Electric bicycles, but yet people can walk up through the drive-through and still use the service. Two of the bosses there accosted me for being on an electric bike. I put in a corporate complaint on the two females refusing to serve me. Quite rude and you know who you are losers😅
• VM

  Victoria Mchenry

  Dec 12, 2025
  5.0
  Totally love mcdonalds
• MW

  Marybeth Wheeler

  Dec 1, 2025
  3.0
  Ok menu item got food for kids only they loved it.
• JS

  Jen Shaffstall

  Nov 21, 2025
  4.0
  Went through the drive thru. The people were super friendly and quick and the food was hot and fresh.

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