Customer experiences with staff are mixed; while some report friendly and accommodating service, others mention rudeness and lack of professionalism.
Wait Times
Many customers express frustration over long wait times, particularly in the drive-thru, with some reporting waits of over 30 minutes.
Product Quality
There are numerous complaints about the quality of ice cream and food items, including incorrect orders and poorly made blizzards.
Cleanliness
Several reviews highlight issues with cleanliness in the dining area, with dirty tables and working areas being a common concern.
Overall Experience
While some customers enjoy their visits and praise the food, others express disappointment and frustration, leading to a divided overall impression.
CK
Christine K
1 day ago
5.0
Piping hot fries. Lots of seating. Great combo deal includes a small sundae. Very economical!
DP
Derek Pryor
Oct 18, 2025
5.0
It’s a Saturday night my wife wants ice cream we see a long line. We pull forward only to be the next car in seconds. The gentleman was very patient with us and made suggestions for our younger daughter. Seemed like within seconds we were next and was greeted at the window with a smile and greeting. Again a busy Saturday night this is most appreciated anymore. We got our ice cream and were very happy! Staff is amazing!!!