Wendy's

3.2
852 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1705 Pinehollow Rd, McKees Rocks, PA
15136, United States

Hours

Reviews

3.2
852 reviews
5 stars
238
4 stars
193
3 stars
150
2 stars
77
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently poor service, including rude staff and long wait times.

Food Temperature

Many customers reported receiving cold or improperly cooked food, leading to dissatisfaction.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted across multiple reviews.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food preparation areas.

Management Issues

Customers expressed concerns about poor management and lack of accountability among staff.
  • RR
    Rdojc62
    Nov 17, 2025
    1.0
    Very disapointed with experience here.Food took forever and when I got home it was horrible.Chicken in cobb salad was gray and spoiled.The burgers and chile were not good eithor.Buns were stale and after a few hours my whole family had cramps and diarreah.Please avoid this location.Its filthy dirty inside and no one cares.
  • JB
    Joseph Bolin
    Nov 1, 2025
    1.0
    Can't take a order to save their life their customers service suck if your looking for food go to the McDonald's instead of here
  • NV
    Nicole V
    Oct 22, 2025
    1.0
    Worst drive-thru experience I've ever had. The one lady (who I think was actually the manager) was SO RUDE! She clearly doesn't want to be there and she lets you know it!!!! Also, cold food, order wasn't correct (although, i didn't dare say anything), and way too long of a wait!
  • DJ
    Damara Jester
    Oct 18, 2025
    1.0
    This location is awful. Every single person working is soooo rude. They practically throw the food at you and then slam the drive thru window shut. I avoid coming here. Food is always cold and gross
  • JF
    Jaime Fratilla
    Oct 3, 2025
    1.0
    They actually called me a fat hog at this location for sticking I up for myself. I ordered a frosty on the app almost an hour and a half before close. They already cleaned the machine, and they INSISTED I accept a lemonade in place of the frosty, instead of just refunding me for the frosty. They said I had to cancel in app. I drove off, and they acted like I got my food. Wendys wouldn't me le cancal the order. It took a long phone call to Wendy's to sort it out. But yeah, if you're overweight, they're judging you and just waiting to feel offended so they can let you know you're a fat hog.

Frequently Asked Questions About Wendy's

Is Mckees Rocks Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.