Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude or unprofessional staff, with instances of slow service and incorrect orders.
Food Quality
Frequent complaints about food being cold, stale, or poorly prepared, with some customers expressing disappointment in the overall quality.
Operational Hours
Confusion regarding operating hours, with multiple reports of the location closing earlier than advertised.
Positive Experiences
Some customers praised the friendly staff and quick service, highlighting a few positive experiences amidst the negative feedback.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions and food safety issues, raising concerns about the overall cleanliness of the establishment.
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Cody Nichols
5 days ago
1.0
Arrived at 5:04 AM on November 19th. One guy was still putting his belt on, another was laughing, an older guy was filling cups, and a fourth was just staring into space. They opened at 5. I would’ve given them grace if someone had simply come to the window and said they were starting a little late. Instead, no communication at all even when they saw me the guy with the belt hid behind a wall. Not a good experience. I’m heading somewhere else.
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Richard Chadwick
Nov 9, 2025
1.0
Very cold food and very very bad service waited 25 minutes for someone to come over and say I don't know about your order and walk away 🤔 then the rude manager lady comes over and says go to drive thru and the same stuff there canonsburg McDonald's is nothing but a joke
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C Zigg
Nov 8, 2025
2.0
Seriously. Someone orders a burger and fries, and nuggets, how in the world do you forget the fries. You’re McDonalds, fries??? If one can’t even check a bag to make sure the order is correct with three items, you should be cleaning toilets at this facility. Should we really have to hold the drive thru up to check a three item order? Come on, be better kid.
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Adam Fischer
Oct 14, 2025
1.0
Good luck getting food here. Always closes well before it should. Save yourself the trouble and go across town to the other McD's
TM
T M
Oct 13, 2025
1.0
The people that work nights must not be able to read.Either that or they think it's funny to play with someones food!!!! This has happened more then once.... We work hard for the money we spend at McDonald's!!! If you don't like your job quit!!