McDonald's

3.6
764 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3723 Washington Rd, Mc Murray, PA
15317, United States

Hours

Reviews

3.6
764 reviews
5 stars
282
4 stars
166
3 stars
145
2 stars
52
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality vary widely, with some praising friendly and efficient staff while others report rude and unprofessional behavior.

Food Quality

Many customers express dissatisfaction with food quality, citing cold, stale, or improperly prepared items, while a few report consistently good food.

Operational Issues

Frequent complaints about incorrect orders, long wait times, and inconsistent hours of operation, including early closures and unresponsive staff.

Customer Experience

Mixed reviews on overall customer experience, with some highlighting positive interactions and others noting chaotic environments and poor management.

Pricing Concerns

Customers express frustration over rising prices and perceived value, with some noting better deals compared to other locations.
  • MM
    M M
    Nov 27, 2025
    4.0
    McDonald’s drive-thru Coke Zero and Sprite do NOT play fair. One sip and it feels like the carbonation crawls into your bloodstream, files new paperwork, and changes your last name. That stuff is so strong I’m convinced it’s half soda, half industrial-strength grout. The dine-in soda? That tastes like it flunked out of school. But the drive-thru? BABY… That drink kicked down the door of my throat, reorganized my organs, and left me feeling spiritually exfoliated.
  • CN
    Cody Nichols
    Nov 19, 2025
    1.0
    Arrived at 5:04 AM on November 19th. One guy was still putting his belt on, another was laughing, an older guy was filling cups, and a fourth was just staring into space. They opened at 5. I would’ve given them grace if someone had simply come to the window and said they were starting a little late. Instead, no communication at all even when they saw me the guy with the belt hid behind a wall. Not a good experience. I’m heading somewhere else.
  • RC
    Richard Chadwick
    Nov 9, 2025
    1.0
    Very cold food and very very bad service waited 25 minutes for someone to come over and say I don't know about your order and walk away 🤔 then the rude manager lady comes over and says go to drive thru and the same stuff there canonsburg McDonald's is nothing but a joke
  • CZ
    C Zigg
    Nov 8, 2025
    2.0
    Seriously. Someone orders a burger and fries, and nuggets, how in the world do you forget the fries. You’re McDonalds, fries??? If one can’t even check a bag to make sure the order is correct with three items, you should be cleaning toilets at this facility. Should we really have to hold the drive thru up to check a three item order? Come on, be better kid.
  • TM
    T M
    Oct 13, 2025
    1.0
    The people that work nights must not be able to read.Either that or they think it's funny to play with someones food!!!! This has happened more then once.... We work hard for the money we spend at McDonald's!!! If you don't like your job quit!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3723 Washington Rd, Mc Murray, PA?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to 11:00 PM.