Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and order inaccuracies.
Food Quality
While many enjoyed the food, there were complaints about inconsistency, including undercooked items and incorrect orders.
Cleanliness
Several reviews highlighted dirty bathrooms and unsanitary conditions in the restaurant.
Staff Performance
Some staff members received praise for their friendliness and efficiency, while others were criticized for poor customer service.
Positive Experiences
Despite the issues, many customers had positive experiences, noting good food and pleasant service at times.
PS
Phoebe Smith
Nov 16, 2025
3.0
Food was dried out and cold
CC
Cheyenne
Nov 13, 2025
5.0
Wonderful management.
AA
Angel
Nov 10, 2025
5.0
Quick food through the drive through.
HM
Henry Mow
Nov 9, 2025
5.0
Baconators are amazing!
GW
Gary Witt
Oct 29, 2025
4.0
This Wendy's was very nice and clean. The service was ok but there was a longer than expected wait for our food. This statement is not to be a reflection on the employees. They were working very hard, were friendly, and courteous but it did appear that they were short staffed.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Matamoras, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Matamoras, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (570) 491-2191.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Westfall Town Center Wendy’s serve breakfast?
Yes, this Wendy’s location in Matamoras, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for this Wendy's location?
The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 2:00 AM, and on Friday and Saturday from 6:30 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Matamoras, PA serves breakfast with a selection of combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, this Wendy's offers takeout, delivery where available, and dine-in options. You can order online via their website or mobile app.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (570) 491-2191, or reach the Customer Care team via the Wendy's contact page or call 888-624-8140.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available on the Wendy's menu website and mobile app; prices and nutrition info update as you customize your order.
Is this Wendy's currently open?
Yes, this Wendy's in Matamoras, PA is open and committed to serving quality food every day via dine-in, drive-thru, and delivery where available.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Majestic Cinemas 7 and Flagship Premium Cinemas for entertainment, or shop at Lowe's Home Improvement and Kmart for retail needs.
Are there nearby dining options other than Wendy's?
Yes, options nearby include Yuki Japanese Restaurant for sushi, Perkins Restaurant & Bakery for American fare, Wayback Burgers, MrBeast Burger, and Goodfella's Pizza Italian Restaurant.
What nearby amenities can help customers visiting Wendy's?
Customers can refuel at Sunoco or Tri State Gas Inc gas stations nearby, or visit the UPS Access Point for courier services; for personal care, Essence Nails and Great Clips are also close by.