Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers praised the staff for being friendly, courteous, and efficient, although some noted issues with specific employees.
Food Quality
While some reviews highlighted fresh and hot food, others reported inconsistencies, such as cold or improperly cooked items.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting it was well-maintained, while others reported filthy conditions, especially in the bathrooms.
Service Speed
Customers experienced varied wait times, with some noting quick service while others complained about long waits and order inaccuracies.
Order Accuracy
Multiple reviews indicated issues with incorrect orders, including missing items and wrong meals being served.
ZF
Ziiro Fold
6 days ago
1.0
I usually pick Wendy's over the other fast food chains because I like it better. But I might have to pass in the future for this location. I went to this location today Friday February 27th 2026 a little bit before 9:00pm. All I asked was for was a drink with no ice. I had to repeat it twice because I don't think they heard me over the intercom (I'm guessing faulty headphones?) anyways I get to the window and the drink had ice in it. Told the lady at the window that I asked for no ice, and she said "that's not on the order" so obviously at this point I'm just a little bit frustrated but I didn't want to make a huge deal of it so I was going to say it's okay and right as I'm about to say it and reach out for the drink she pulls it back closes the window abruptly, she does change out my drink I'll give her credit for that. So she comes back to the window hands me my drink, I say thank you and she closes the window on me abruptly without saying a word. Listen I get it sometimes we all have bad days but come on, all I asked for was for no ice and I wasn't being belligerent and I wasn't yelling. In all honesty I think I was fairly polite. But yeah I don't think I'm coming back to this location. I'm just tired of getting treated this way for basic things, especially when I'm dealing with a loss in the family.
CB
Christine Bennett
Feb 2, 2026
4.0
Why do they charge you for extra sauce’s? I got chicken nuggets and one sauce. Asked for extra they charged me. Unbelievable.
JM
James Mow
Jan 30, 2026
2.0
Pretty good as far as Wendy's goes, but be warned that "Customer Care" on a corporate level will never help resolve anything.
SM
Sami Muhaidat
Jan 24, 2026
5.0
I have been living in the tri-state area for about 6 years. This is the BEST Wendy’s I’ve seen. Employees are amazing, kind, and respectful. The place is very clean (inside and outside), along with the food of course. The managers are very kind as well! Especially the nighttime manager! You guys are appreciated :)
RR
Robin Riechel
Jan 19, 2026
1.0
Ordered spicy chicken sandwich and pecan apple salad. Got neither got a chicken sandwich off dollar menu and a Caesar salad. Did not notice till a got home which is a half hr away. Need to talk to the help! No reason for that type of mistake. Only two items order. Pretty simple. And to top it off it wasn't even busy!
What are the drive-through hours for this Wendy's location?
The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 2:00 AM, and on Friday and Saturday from 6:30 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Matamoras, PA serves breakfast with a selection of combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, this Wendy's offers takeout, delivery where available, and dine-in options. You can order online via their website or mobile app.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (570) 491-2191, or reach the Customer Care team via the Wendy's contact page or call 888-624-8140.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available on the Wendy's menu website and mobile app; prices and nutrition info update as you customize your order.
Is this Wendy's currently open?
Yes, this Wendy's in Matamoras, PA is open and committed to serving quality food every day via dine-in, drive-thru, and delivery where available.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Majestic Cinemas 7 and Flagship Premium Cinemas for entertainment, or shop at Lowe's Home Improvement and Kmart for retail needs.
Are there nearby dining options other than Wendy's?
Yes, options nearby include Yuki Japanese Restaurant for sushi, Perkins Restaurant & Bakery for American fare, Wayback Burgers, MrBeast Burger, and Goodfella's Pizza Italian Restaurant.
What nearby amenities can help customers visiting Wendy's?
Customers can refuel at Sunoco or Tri State Gas Inc gas stations nearby, or visit the UPS Access Point for courier services; for personal care, Essence Nails and Great Clips are also close by.
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