Numerous customers reported rude and unprofessional staff, long wait times, and poor service overall.
Cleanliness
Many reviews highlighted the restaurant's dirty conditions, including filthy floors and unsanitary bathrooms.
Food Quality
While some customers enjoyed the food, many complained about undercooked items, greasy textures, and inconsistent quality.
Management Concerns
Several reviews indicated a decline in service and food quality since new management took over, with complaints about portion sizes and staff behavior.
Customer Experience
Mixed experiences were reported, with some customers praising the food and service while others expressed disappointment and vowed not to return.
LM
Lighthouse Messages
2 days ago
3.0
Scary, I didn't get my food yet, but, ican see the place is dirty. Not clean. I'm the bathroom, Soap dispenser not working and no paper towels??? Young people working here. Is there s manager? Does the owner care?
Burgers pretty good, tater tots are ok.
If you can lean you can clean!
MD
MIke DV
Nov 16, 2025
2.0
Mens room toilet looked like it had not been cleaned in days. Shoe string french fries definitely not the same. Been here several times before and never had these issues.
PP
Penny Post
Nov 7, 2025
1.0
Ordered through DoorDash..everything was cold and soggy. I wish I could share photos.
ND
Nicolas Druda
Oct 29, 2025
1.0
I would rather eat at the Burger King in Port Jervis, NY. And I reported that one to the Orange Department of Health.
RS
Reixenet Sheppard
Oct 27, 2025
1.0
Employee or the shift manager on shift around 7:00pm today october 27, 2025 was rude and rushing customers just to close early. We ordered chicken tenders and she gave us small chicken bites and lied saying that was what they only served ever since she worked there. This woman needs to be reevaluated and be reminded of her job status and serving customers. Experience was unsatisfactory.
What type of food does Wayback Burgers in Matamoras serve?
Wayback Burgers in Matamoras serves fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches in a fast-casual setting.
What are the operating hours of Wayback Burgers Matamoras?
Wayback Burgers Matamoras is open every day from 11:00 AM to 8:00 PM.
Does Wayback Burgers Matamoras offer delivery and pickup options?
Yes, they offer both in-store pickup and delivery services.
Which payment methods are accepted at Wayback Burgers Matamoras?
They accept American Express, Cash, Discover, MasterCard, and Visa payment options.
Where is Wayback Burgers Matamoras located?
Wayback Burgers Matamoras is located at 111 Hulst Drive, Matamoras, PA 18336, United States.
How can I place an order online for Wayback Burgers Matamoras?
You can place an order online for delivery or pickup at https://order.waybackburgers.com/menu/matamoras
Is there a mobile app available for ordering from Wayback Burgers Matamoras?
Yes, you can download their app via https://bit.ly/waybackapp to order conveniently.
Can you suggest some nearby entertainment options to visit before or after dining at Wayback Burgers?
Nearby entertainment options include Flagship Premium Cinemas (Matamoras) and Majestic Cinemas 7, ideal for movie lovers.
What nearby stores can I visit for home improvement shopping when I visit Wayback Burgers Matamoras?
Lowe's Home Improvement and Sears Heating and Air Conditioning are close by for your home improvement needs.
Are there other dining options near Wayback Burgers Matamoras?
Yes, nearby dining options include Yuki Japanese Restaurant, Goodfella's Pizza Italian Restaurant, Perkins American Food Co., and several Wendy's locations.