While many customers praised the burgers and fries as delicious, there were numerous complaints about food being undercooked, cold, or having a bad aftertaste.
Service Issues
Customers frequently reported long wait times, unacknowledged orders, and rude staff, indicating a significant decline in service quality.
Cleanliness
Multiple reviews highlighted the dirty conditions of the restaurant, including filthy tables, greasy floors, and unsanitary bathrooms.
Staff Performance
Feedback indicated a lack of training and professionalism among staff, with some employees being described as unhelpful or disrespectful.
KC
Kim Cady
1 day ago
5.0
Had an amazing experience here. The food is always fresh, hot, and full of flavor, and the staff was so kind and attentive. You can tell they really care about their customers and their restaurant as well. Highly recommend their milkshakes by the way!” Great place to dine and take out. Come check them out!
RI
Roger lake (ImportedCrypto)
Dec 29, 2025
1.0
Sat in a huge line stairing at the 5 people behind the counter for 15 minutes before I decided to ask if they had someone taking orders. I was responded to by a very blank face employee no we have a lot of online orders. So I then asked should I just put in an order online? She said no and just staired at me. They literally let the line inside the store sit as they completed online order with zero acknowledgement for anyone. No eye contact. Its was almost funny. Terrible customer service.
MC
Melvin Caceres
Dec 28, 2025
1.0
1 week ago I ordered tater tots with my burger. Had a real bad aftertaste addressed the issue to the manager him. And the staff thought it was funny and started talking among themselves and laughing makes you wonder not rating the food because it was horrible. The place looks like it could use a good cleaning
SO
Steven Onorato
Dec 24, 2025
1.0
Ordered the Cajun double burger and this thing was so dry and overcooked. I also got the loaded bacon cheese fries and the cheese was so salty like it's been sitting a long time in the steam container and reduced. And the lack of cheese and bacon on the large frie was crazy I was definitely given a small like I went to wendys. I live 40 minutes away from this place i would never go back. Almost 20 bucks for dry salty food..definitely not worth it
MI
Miroslava Walle I Sommelier Life I
Dec 22, 2025
1.0
Waste of time and money. 👎🏼
Poor workers are trying their best but for sure they lack training and leadership.
Waited very long for a take out order and the burgers were cold and the fries soggy and undercooked.
The whole place is very dirty. And greasy. I know I shouldn’t have order once I saw the place but I’m being on the road, tired and getting late with limited options didn’t let me think clearly.
Definitely will not recommend and will never eat there again.
What type of food does Wayback Burgers in Matamoras serve?
Wayback Burgers in Matamoras serves fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches in a fast-casual setting.
What are the operating hours of Wayback Burgers Matamoras?
Wayback Burgers Matamoras is open every day from 11:00 AM to 8:00 PM.
Does Wayback Burgers Matamoras offer delivery and pickup options?
Yes, they offer both in-store pickup and delivery services.
Which payment methods are accepted at Wayback Burgers Matamoras?
They accept American Express, Cash, Discover, MasterCard, and Visa payment options.
Where is Wayback Burgers Matamoras located?
Wayback Burgers Matamoras is located at 111 Hulst Drive, Matamoras, PA 18336, United States.
How can I place an order online for Wayback Burgers Matamoras?
You can place an order online for delivery or pickup at https://order.waybackburgers.com/menu/matamoras
Is there a mobile app available for ordering from Wayback Burgers Matamoras?
Yes, you can download their app via https://bit.ly/waybackapp to order conveniently.
Can you suggest some nearby entertainment options to visit before or after dining at Wayback Burgers?
Nearby entertainment options include Flagship Premium Cinemas (Matamoras) and Majestic Cinemas 7, ideal for movie lovers.
What nearby stores can I visit for home improvement shopping when I visit Wayback Burgers Matamoras?
Lowe's Home Improvement and Sears Heating and Air Conditioning are close by for your home improvement needs.
Are there other dining options near Wayback Burgers Matamoras?
Yes, nearby dining options include Yuki Japanese Restaurant, Goodfella's Pizza Italian Restaurant, Perkins American Food Co., and several Wendy's locations.