McDonald's

3.4
1534 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19055 Perry Highway Route 19, Mars, PA
16046, United States

Hours

Reviews

3.4
1,534 reviews
5 stars
529
4 stars
313
3 stars
276
2 stars
134
1 star
282

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for food, leading to frustration and dissatisfaction.

Order Accuracy

Numerous reviews highlighted issues with incorrect and missing items in orders, contributing to a negative dining experience.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about cold, poorly prepared, or incorrectly assembled items.

Staff Attitude

Many customers noted indifferent or rude behavior from staff, impacting overall service experience.

Cleanliness

While some reviews mentioned cleanliness, others reported dirty dining areas and bathrooms, suggesting inconsistency in maintenance.
  • IM
    Isaac Miller
    5 days ago
    1.0
    Was extremely hungry, got a plain cheese burger, large fry, and a coke. Took a drink of the coke, it was a diet coke, frys were completely lacking of salt, burger had ketchup and a bunch of stuff I didn't ask for. Just a complete waste of time and money, I could've gone to Wendy's and got the same stuff for cheaper! Completely irredeemabe.
  • MF
    Marshawn Ford
    Nov 9, 2025
    1.0
    Most incompetent staff I've ever witnessed manager included. Service EXTREMELY SLOW everyone from the person taking drive thru orders to the people at both windows acting like it's their first day on the job. I'm already late for church because of how long it took to find out our entire order is wrong and the kids are upset but I'm already late! Yes I'm heated i go back after church I don't want yalls buisness just give me my money back! She gives me back 26$ I paid 33$ bro WHAT IS UP WITH YALL! angrily which I'm not proud of ay man yall need to make this right! She comes back saying how I need to calm down and adds on 5$... last I checked 26 + 5 DOES NOT EQUAL 33$! At this point I just leave because what even is this how do any of you have a job. You guys SUCK sorry not sorry.
  • CM
    colton martin
    Nov 2, 2025
    1.0
    Waited 35 min to get food. Just ended up leaving…
  • JM
    John Maas
    Oct 26, 2025
    1.0
    30 mins in line with incorrect and missing items in our order. Employees have no idea what they are doing. Will never go to this location again.
  • CP
    Charlene Plautz
    Oct 26, 2025
    1.0
    Awful Awful Awful ... ordered 2 quarter pounder with cheese and 2 drinks at 11:39am didn't get our food until 12:15pm 36 minutes!! French fries were awful, cold. No one can answer why our food is taking so long. There were over 20 people inside waiting for food. One lady was waiting for an ice cream cone for 20 minutes!! This location has always been very slow but this is ridiculous!! Never again! ... oh and usually McDonald's coffee is very good. Mine was watered down and undrinkable

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 19055 Perry Highway Route 19, Mars, PA?

The McDonald's in Mars, PA, is open daily from 5:00 AM to 10:00 PM.

During what hours is delivery available from this McDonald's location?

Delivery is available Monday to Wednesday and Friday from 5:30 AM to 9:30 PM, Thursday from 7:30 AM to 9:30 PM, and Saturday and Sunday from 6:15 AM to 9:30 PM.