McDonald's

3.4
1551 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19055 Perry Highway Route 19, Mars, PA
16046, United States

Hours

Reviews

3.4
1,551 reviews
5 stars
532
4 stars
316
3 stars
277
2 stars
134
1 star
292

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for orders.

Order Accuracy

Many reviews highlighted issues with incorrect or missing items in orders, leading to customer dissatisfaction.

Staff Attitude

Feedback indicated that staff members often displayed indifference or rudeness, contributing to a negative customer experience.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall impression of the restaurant.

Food Quality

There were numerous complaints about food quality, including cold items, poorly prepared meals, and incorrect orders.
  • VB
    V Bonner
    3 days ago
    5.0
    Got my free big Mac from the app and bought a small frap. All was good! Purchased online and picked up at the drive thru with nono wait.
  • ZK
    Zach Kroner
    6 days ago
    1.0
    Placed an online order for pickup to eat in, no problems. Food was ok, but there was no sauce in the bag. The older short manager proceeded to argue with me and tell me they were in the bag and I was lying. She would not give me sauce. Thankfully another employee brought some over to me. Highly don't recommend this McDonald's.
  • HP
    Happy Paws
    Jan 4, 2026
    1.0
    Lady at the drive thru chose to ignore us because we needed a few seconds to look at the menu. We had to go around and go to the other speaker to get our order taken. Terrible service. And the fries were stale.
  • RR
    Robert
    Jan 3, 2026
    1.0
    Stop by here around 5:45pm through the drive through and ordered a quarter pounder with cheese the girl who ran my food I believe was the manager with a pink jacket got mad at me and absolutely looked like she didn’t shower in weeks and stunk really bad I wanted to puke ( I usually come around early lunch but got off late today) so I asked the nice cashier lady for my refund because I waited 10 minutes for my food I asked for no pickle on it which had extra pickle on it and she called for her manager but the manger refused to give me a refund because she was on break so I walked away definitely save your money and not waste your gas at this location
  • KK
    Kay
    Dec 28, 2025
    1.0
    I came to get dinner around 6:30 there wasn’t a manager on the floor looked like maybe in the back the whole time touching food without gloves so I decided to get a refund like the other customers did in front of me then when I proceeded to ask for a refund she gave me the refund but with mean attitude like it was my fault. I’m definitely never coming back here again

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 19055 Perry Highway Route 19, Mars, PA?

The McDonald's in Mars, PA, is open daily from 5:00 AM to 10:00 PM.

During what hours is delivery available from this McDonald's location?

Delivery is available Monday to Wednesday and Friday from 5:30 AM to 9:30 PM, Thursday from 7:30 AM to 9:30 PM, and Saturday and Sunday from 6:15 AM to 9:30 PM.