Arby's

4.1
1108 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
19075 Perry Hwy, Mars, PA
16046, United States

Hours

Reviews

4.1
1,108 reviews
5 stars
536
4 stars
312
3 stars
142
2 stars
50
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some staff being praised for friendliness and professionalism, while others were reported as rude and dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Food quality was inconsistent; while some customers enjoyed their meals, others complained about cold, stale, or poorly prepared food.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers noting it was clean, while others reported dirty dining areas and unsanitary conditions.

Long Wait Times

Several reviews highlighted long wait times in both the drive-thru and inside the restaurant, leading to frustration among customers.
  • DE
    Dave Eiler
    Dec 27, 2025
    5.0
    Delicious
  • MB
    Melanie Brandt
    Dec 16, 2025
    5.0
    Food was exactly as I expected and service was awesome 👍. Will visit again. Yummy!
  • RD
    Ruth Downey
    Dec 9, 2025
    2.0
    I ordered a Greek gyro and lemonade. The gyro bread was stale and hard around the edges. I received a Sprite and not a lemonade. I called to complain and will receive a free sandwich coupon in 4-6 weeks. They must be joking. 🤦‍♀️
  • SE
    Serenity Eubanks
    Nov 28, 2025
    1.0
    The woman Shaela was super nice and sweet but whatever guy got on the speaker was absolutely ignorant.
  • BC
    Bruce Colwell
    Nov 14, 2025
    2.0
    They actually served me this and called it a sandwich. The manager Stasia replaced the sandwich which was nice, but then I saw the sandwich maker not wearing gloves. Gross!