Service Quality
Customer service experiences varied widely, with some staff being praised for friendliness and professionalism, while others were reported as rude and dismissive.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Food quality was inconsistent; while some customers enjoyed their meals, others complained about cold, stale, or poorly prepared food.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting it was clean, while others reported dirty dining areas and unsanitary conditions.
Long Wait Times
Several reviews highlighted long wait times in both the drive-thru and inside the restaurant, leading to frustration among customers.