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Brand Certified

Arby's

4.1
(1109 reviews)

Business Details

19075 Perry Hwy, Mars, PA
16046, United States
(724) 776-4130

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
19075 Perry Hwy, Mars, PA
16046, United States

Hours

Reviews

4.1
1,109 reviews
5 stars
537
4 stars
312
3 stars
142
2 stars
50
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others reported cold or undercooked items.

Service Experience

Customer service experiences varied widely, with some praising friendly staff and others reporting rude or inattentive service.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Inconsistent cleanliness reported, with some customers noting clean environments while others found dirty tables and unsanitary conditions.

Drive-Thru Issues

Long wait times and poor service in the drive-thru were common complaints, especially during peak hours.
  • DE
    Dave Eiler
    Dec 27, 2025
    5.0
    Delicious
  • MB
    Melanie Brandt
    Dec 16, 2025
    5.0
    Food was exactly as I expected and service was awesome 👍. Will visit again. Yummy!
  • RD
    Ruth Downey
    Dec 9, 2025
    2.0
    I ordered a Greek gyro and lemonade. The gyro bread was stale and hard around the edges. I received a Sprite and not a lemonade. I called to complain and will receive a free sandwich coupon in 4-6 weeks. They must be joking. 🤦‍♀️
  • SE
    Serenity Eubanks
    Nov 28, 2025
    1.0
    The woman Shaela was super nice and sweet but whatever guy got on the speaker was absolutely ignorant.
  • BC
    Bruce Colwell
    Nov 14, 2025
    2.0
    They actually served me this and called it a sandwich. The manager Stasia replaced the sandwich which was nice, but then I saw the sandwich maker not wearing gloves. Gross!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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