Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
The restaurant was reported as clean by some customers, but others noted dirty tables and unsanitary conditions.
Service Speed
Many customers experienced long wait times, especially in the drive-thru, with some waiting over 20 minutes.
Food Quality
Food quality was inconsistent; while some enjoyed their meals, others reported cold, poorly prepared, or even spoiled food.
Staff Attitude
Customer service varied widely, with some staff being friendly and accommodating, while others were described as rude or unhelpful.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer frustration.
DB
Denise Borman
Feb 20, 2026
1.0
Not waited on at counter. Left after 10 minutes
AR
Albert Rivera
Dec 3, 2025
5.0
This place was very clean when we arrived. The food was served hot and fresh and fast
JM
John Roby Morsberger
Dec 1, 2025
4.0
Drive thru. Tried the Italian for the first time and was not impressed. Lunch mate had chicken strip and they were good,but an 11 minute wait.
AJ
Austin Jackson
Nov 15, 2025
2.0
I have gotten severe food poisoning from Arbys from 3 days ago and I'm still attempting to recover. Please double check your burgers before you eat them.
AG
a g
Nov 15, 2025
1.0
I was the only person in line at the drive thru. I was asked to wait a minute. I waited 10 minutes asked if they were ready they said not yet. I left. Service is always so horrible and slow. I don't understand how they stay open. Will not be going back. Which is a shame because the food is usually good.
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Certified March 01, 2026Yext Knowledge Graph
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