McDonald's

2.9
1124 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
711 Lancaster Rd, Manheim, PA
17545, United States

Hours

Reviews

2.9
1,124 reviews
5 stars
292
4 stars
175
3 stars
180
2 stars
96
1 star
381

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes.

Food Quality

Many reviews mentioned cold or improperly prepared food, with specific complaints about items being stale or missing.

Staff Attitude

Several customers noted poor customer service and rude behavior from staff, particularly from management.

Cleanliness Concerns

There were multiple mentions of unsanitary conditions in the dining area and issues with food handling.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
  • RC
    Robert MTV Pirate YouTube Callahan
    Jan 3, 2026
    4.0
    I'm going to miss this McDonald's, no dollar ice coffee anymore, so this is good bye 👋
  • NS
    Neil Schuetrumpf
    Jan 2, 2026
    1.0
    Bad attitude with the employee and no service almost like we're not there
  • JG
    Jessica Gregory
    Dec 20, 2025
    1.0
    Horrible experience. I waited over 20 minutes just to be handed drinks, then was told to pull around and it would be “2 more minutes.” Ten minutes later, I finally received my food. Over 30 minutes total wait for chicken nuggets — and to make it worse, no sauce was included even though I was charged for it. Completely unacceptable and honestly a joke.
  • LL
    linkfeeney (linkfeeney)
    Dec 7, 2025
    4.0
    This is probably one of the smallest mcdonalds that i have been to, the food was fine, got my egg mcmuffin and hashbrowns, i think it could have cook another min or so…. The drawing area was kinda sad thou
  • AA
    Angel Albring
    Nov 20, 2025
    1.0
    The last 3x we've gone here they have messed up our order and left items out. Each time, they have told us we have to drive back to the restaurant to get a refund for the items they didn't give us. This time, we refused because the missing item (kids meal) was paid for via points, but between them leaving out an item yet again (and the burgers we did get being wrong), we won't be going back to this location. The daytime crew is usually great, but this last mess up was the last straw for me. I'd rather spend a little more and go to Twin Kiss and know I'll get the food I ordered.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's restaurant in Manheim, PA?

McDonald's in Manheim, PA, is open daily from 5:45 AM to 11:00 PM.

When is the drive-thru at McDonald's in Manheim open?

The drive-thru is open every day from 5:45 AM to midnight.