McDonald's

2.9
1120 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
711 Lancaster Rd, Manheim, PA
17545, United States

Hours

Reviews

2.9
1,120 reviews
5 stars
292
4 stars
173
3 stars
180
2 stars
96
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

Food quality was inconsistent, with many complaints about cold or stale items.

Cleanliness

Several reviews highlighted unsanitary conditions and poor hygiene practices among staff.

Staff Attitude

Customer service was often described as rude or lacking in professionalism.

Positive Experiences

Some customers praised friendly staff and good food on certain visits.
  • AA
    Angel Albring
    4 days ago
    1.0
    The last 3x we've gone here they have messed up our order and left items out. Each time, they have told us we have to drive back to the restaurant to get a refund for the items they didn't give us. This time, we refused because the missing item (kids meal) was paid for via points, but between them leaving out an item yet again (and the burgers we did get being wrong), we won't be going back to this location. The daytime crew is usually great, but this last mess up was the last straw for me. I'd rather spend a little more and go to Twin Kiss and know I'll get the food I ordered.
  • BM
    Brenden Miller
    Nov 7, 2025
    5.0
    Girl at the drive through window was cute 👀.
  • RJ
    Robert Callahan Jr
    Oct 22, 2025
    5.0
    I love McDonald's iced coffee brings out the beast in me, just in time for Halloween
  • EH
    Emma Hibbard
    Oct 11, 2025
    2.0
    I got large soda they didn’t even fill it all the way then we ordered deluxe crispy chicken meal two on them they gave us the mc crispy chicken sandwich meal like they need to fill the drinks right after they gave us a small when we ordered deluxe crispy to large and they both sandwiches were wrong food was good be better if it was better service and hearing the right orders and filling the drinks correct
  • SS
    Sheena “Princess9408” Shenenberger
    Oct 4, 2025
    3.0
    They have decent food and it's pretty much always hot and fresh. But one thing I absolutely cringed about when I was waiting for my food I witnessed a manager Stick his finger in his ear and dug around and right after that he started scooping french fries for customers without even washing his hands or doing anything. That was absolutely disgusting and I can only imagine what else goes on. Also none of the females have hair nets on their hair is just swinging around everywhere in a ponytail. They should be made to have hair nets even with wearing a hat.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's restaurant in Manheim, PA?

McDonald's in Manheim, PA, is open daily from 5:45 AM to 11:00 PM.

When is the drive-thru at McDonald's in Manheim open?

The drive-thru is open every day from 5:45 AM to midnight.