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Arby's

3.9
(419 reviews)
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Business Details

1201 Lancaster Rd, Manheim, PA
17545, United States
(717) 472-1851
http://www.arbys.com/locations/us/pa/manheim/1201-lancaster-rd/store-8727
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1201 Lancaster Rd, Manheim, PA
17545, United States

Hours

Reviews

3.9
419 reviews
5 stars
205
4 stars
89
3 stars
46
2 stars
20
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food temperature, freshness, and accuracy of orders.

Customer Service

Service quality varied significantly, with some customers praising staff friendliness while others reported rudeness and lack of attention.

Cleanliness

The restaurant was often noted for its cleanliness, although some reviews mentioned messy conditions.

Order Accuracy

Many customers experienced problems with incorrect orders and missing items, particularly with drive-thru and online orders.

Management Issues

Several reviews highlighted poor management practices, including staff training and handling of customer complaints.
  • SH
    Stephanie H
    Jan 17, 2026
    5.0
    Beyond friendly staff, great fresh food, and very clean restaurant! This was actually our first time trying Arby's and we will definitely be back!
  • NC
    Nen Chi
    Nov 6, 2025
    1.0
    Unfortunately left out many items multiple times through the drive through.
  • RL
    Richard Lawton
    Sep 19, 2025
    4.0
    Glad they brought back the loaded Italian!
  • BT
    Brent Tucker
    Aug 14, 2023
    4.0
    I always try to stop at Arby’s when I get the chance. The food is always good, for fast food. I had the regular roast beef sandwich, so not very exiting. I did have a cookie that was good as well.
  • GS
    Garry Sherlock
    Feb 24, 2021
    2.0
    Not the usual Arby's experience. The turkey wraps were cold, cheese not melted or even that soft, turkey somewhat dry and the ranch almost nonexistent. The beef and cheddar was mostly beef and bun. The deluxe fish sandwich wasn't much better than the standard fish sandwich, let alone better than McDonald's would do. This location has gone downhill since our last visit.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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