Dunkin'

3.3
248 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Manchester, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
105 Glen Dr, Manchester, PA
17345, United States

Hours

Reviews

3.3
248 reviews
5 stars
98
4 stars
34
3 stars
27
2 stars
21
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and long wait times.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and issues with food quality.

Product Quality

Customers frequently complained about stale donuts, poorly made food, and inconsistent coffee quality.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms and overall store cleanliness.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted good coffee and service on certain occasions.
  • JS
    Jessica Shields
    Nov 9, 2025
    3.0
    The cashier that took my order was very nice but the person that made my order did not make it correctly. I a sugar free blueberry decaf. Got my coffee and got home. It was luke warm at best and could barely taste any blueberry flavoring.
  • MT
    Mayra Thomas
    Oct 14, 2025
    1.0
    Customer service is ok it’s the Quality of what you’re paying for barely any sauce on a chipotle loaded, hash brown when I asked for more I was told I had to pay extra, not only that I asked if they could throw away a Dunkin cup and she act like she didn’t wanna take it and throw it away for me. I won’t be wasting my time or money here when I can go elsewhere and get what I’m paying for!!
  • JZ
    Jason Zeidman
    Sep 19, 2025
    1.0
    Had to DoorDash in a pinch for some guests. This is what they send out the door. Unfilled cups, missing food, and burnt food. They’ll be out of business if they don’t do better
  • ML
    Michelle Lenzi
    Aug 21, 2025
    1.0
    Diabetics BEWARE!! My coworker went this morning and given regular sugar after requesting Splenda. Her blood sugar spiked and she’s in bad shape! You’re gonna to kill someone by ignoring customer requests.
  • DH
    Damariea H
    Aug 11, 2025
    1.0
    I use to come here a lot, service is usually good. the ladies that work there are usually always sweet. There is one time i went in and there was this short/average sized boy, white, with glasses standing around with another boy talking mess. there were comments made that shouldn’t be repeated to another human being. they should be aware that customers of other lifestyles, statures and experiences that can hear them. i was honestly taken aback, there were a few more racist remarks made. i thought this dunkin stood for something bigger than that. will not be coming back.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Manchester, PA?

Dunkin' Manchester is open Monday through Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' Manchester offers delivery service every day from 6:00 AM to 7:00 PM, and also provides curbside pickup options.