Chipotle Mexican Grill

3.1
694 reviews
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Business Details

50 National Ave, Malvern, PA
19355, United States
(610) 647-1245
https://locations.chipotle.com/pa/malvern/50-national-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3106
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About

Mexican Restaurant
Chipotle Malvern PA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
50 National Ave, Malvern, PA
19355, United States

Hours

Reviews

3.1
694 reviews
5 stars
240
4 stars
104
3 stars
50
2 stars
54
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and dismissive staff, including managers, leading to a consistently negative customer experience.

Portion Sizes

Many customers complained about stingy portion sizes, often receiving significantly less food than expected, which contributed to dissatisfaction.

Food Quality

Several reviews mentioned cold food and unsanitary conditions, with some customers reporting food poisoning and poor hygiene practices.

Management Issues

Frequent mentions of poor management practices, including lack of accountability and inadequate handling of customer complaints.

Inconsistent Experiences

While some customers reported positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
  • MR
    Meena Ramannagowda
    6 days ago
    1.0
    There was a lady, who was super rude. She told me "You gotta work on your order", just because I was a little confused. When I asked her what she would do if this was a first time customer experience, she started shouting and asked me to go away, with utter disrespect. I was extremely hurt and embarrassed. I will not be going there again.
  • JY
    Jessica Young
    Jan 3, 2026
    1.0
    Everyone that works here look so miserable. Doesn’t say welcome when you say thank you. The one manager has an attitude and was on her phone the whole time taking care of customers. One day they moved the delivery bag back to the shelf. I did not notice because I’m so use to going to the register to get the order and when I asked for the customers food I was given an attitude and told “check the shelf”.
  • KW
    Kimberly White
    Dec 19, 2025
    5.0
    Love their burrito bowls and their bogo specials.
  • SP
    sudheer pallapothula
    Dec 18, 2025
    3.0
    No respect for customers who can’t talk.. Food is served in saving mode, but billed in earning mode.
  • JL
    Jeff L
    Dec 8, 2025
    1.0
    Ordered online. The food was cold, the portions were noticeably smaller than usual, and a few of the items in my order were wrong. But the worst part was the service. The older, short gentleman with glasses who helped me was incredibly rude throughout the interaction. Don't waste your time coming here.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Malvern PA offer?

Chipotle Malvern PA offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill in Malvern PA?

Chipotle Malvern PA is open every day from 10:45 AM to 10:00 PM.