McDonald's

2.9
926 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2741 Leechburg Rd, Lower Burrell, PA
15068, United States

Hours

Reviews

2.9
926 reviews
5 stars
241
4 stars
135
3 stars
157
2 stars
97
1 star
296

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including cold or old food, and instances of food poisoning.

Cleanliness

The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Management Issues

Several customers noted unprofessional behavior from management and staff, leading to a lack of accountability and poor customer service.

Inconsistent Experience

While some customers had positive experiences with friendly staff and fresh food, these were overshadowed by numerous complaints about service and food quality.
  • DO
    Damion Ohls
    3 days ago
    1.0
    No meat on my Big Mac’s.
  • RF
    Ron F
    Oct 26, 2025
    1.0
    Came in noone else in there. Ordered food a bunch of kids came in ordered cookies and got a crap ton of food and flurries for free. I ordered at kiosk for a number sat down. The kids were so loud they called my name and I didn't hear it. I thought the food was to be brought out to me ? So many workers in there music blaring workers screaming back and forth. Half my food was old and cold big Mac was thrown together it was a mess. I wanted the monopoly pieces didn't get those. How are you going to advertise a game of you have no pieces. This was the most horrible experience. I figured new owner maybe things would be better. No it's the same as before horrible horrible horrible service horrible horrible horrible food.
  • JJ
    J J
    Oct 19, 2025
    1.0
    Employees are always on their phones. No available to take your order. Kiosk are always broken. This is the worst McDonald's in the area
  • JH
    Josh Hughes
    Oct 16, 2025
    1.0
    Food poisoning- hospitalized. Terrible.
  • SR
    Spooling95 Rangel
    Oct 15, 2025
    1.0
    Was standing in the dining room register for 15 minutes asked to order and was told to hold on and the 2 women continued their conversation. Horrible service!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2741 Leechburg Rd, Lower Burrell?

McDonald's at 2741 Leechburg Rd is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM at this McDonald's.