Chipotle Mexican Grill

3.7
723 reviews
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About

Mexican Restaurant
Chipotle Lewisburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7431 Westbranch Hwy, Lewisburg, PA
17837, United States

Hours

Reviews

3.7
723 reviews
5 stars
325
4 stars
154
3 stars
72
2 stars
44
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

The quality of food was inconsistent, with many reviews mentioning cold, undercooked, or poorly prepared meals.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash cans and unclean tables.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, particularly with online and takeout orders.

Staffing Problems

Several reviews highlighted understaffing and lack of management oversight, leading to slow service and disorganization.
  • NO
    Nina Olivetti
    Nov 15, 2025
    4.0
    Exactly what they market themselves to be. The food is good for what it is, though I will admit it's almost always cold, whether I get it delivered or pick it up. Atmosphere is fine...plenty of seating, however it seems like most people at this location order pickup or delivery, so the seats and tables are usually vacant. Likewise, the downside of the space itself is that its layout is more conducive to pick-ups; the seating area takes up most of the space and it can get chaotic in there when picking up an order if theres more than like 5 people waiting, as there's very little room to stand in line! Overall I do recommend this place though:-)
  • RA
    Randy Aucker
    Nov 8, 2025
    5.0
    I like to get the burrito bowl with a tortilla on the side and make my own burrito.
  • GG
    Gidget
    Nov 1, 2025
    1.0
    I ordered a rice bowl with steak and the rice was undercooked, and hard. The steak was with a disproportionate amount of rice. The attitude of the employee was not very friendly, especially when I made a mistake and told her the wrong type of steak I wanted.
  • DD
    Derrick Dennis
    Sep 15, 2025
    5.0
    I had a great experience at Chipotle, I work at local hospital and was greeted with great services. Staff and manager provided open communication skills.They displayed very professional services and the meal was fresh and great.
  • CB
    C. Brendan
    Sep 13, 2025
    1.0
    ERICA H. one of the “service” managers should absolutely not be customer facing let alone in leadership. She is a sarcastic, condescending, non-empathetic robotic individual. She unbelievably yelled at my wife and I over a mistake that the cafe made. Not a huge mistake at all. We were very calm and she continued to escalate and speak to us horribly. The best part was, she berated us in front of everyone and said she doesn't “just give away and waste food.” Literally as she is yelling this she grabs an entire cup with a side in it and violently throws it in the garbage can. The other employee accidentally put too much in a cup, again not a big deal. We didn’t even notice it until she started yelling at us out of nowhere, like we did it ourselves. She is uneducated on the companies policy’s and should be severely reprimanded on how she treats loyal customers. We will never return to this location for as long as she is an employee there. Sadly, nothing will happen from this. She will continue to treat customers horribly and the company will turn a blind eye due to constant staffing issues at this location

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Lewisburg?

Chipotle Mexican Grill in Lewisburg is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Lewisburg?

It is located at 7431 Westbranch Hwy, Union, Lewisburg, PA 17837, near Starbucks, Panera, and the local hospital.