Wendy's

3.5
1090 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1151 Oxford Valley Road, Levittown, PA
19057, United States

Hours

Reviews

3.5
1,090 reviews
5 stars
379
4 stars
270
3 stars
160
2 stars
56
1 star
225

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude from employees.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and overall order inaccuracies.

Food Quality

Customers frequently complained about the quality of food, including stale items, cold meals, and poorly prepared dishes.

Long Wait Times

Several reviews mentioned excessive wait times both in the drive-thru and for dine-in orders, often with little acknowledgment from staff.

Management Issues

There were multiple mentions of poor management practices, including staff shortages, lack of training, and failure to address customer complaints.
  • EH
    E H
    6 days ago
    3.0
    I really wanted a burger. It was good; but considering they have made them smaller and raised the price, I won't be going there too often. Literally, for what I paid for 2 jr cheeseburgers and med fries, I could have spent $3 more and had gotten a much larger burger and way more fries at Applebee's. I was just passing Wendy's on the way home. Also, I was the only person in the drive-thru and the guy taking my order sounded as though he was so annoyed taking my order. He was sitting on a stool, in a heated place, getting paid.... he should have been thankful because without customers, businesses close and he won't have a job!
  • TS
    TImothy Schoell
    Nov 24, 2025
    5.0
    So I walked down from my storage unit to get something to eat.it was early,10 am, but I was in the mood for for a burger..well, I was a half hour early for lunch, so I asked about the next best thing, a frosty..no problem, they are ready..so the woman at the register said something to the manager, which i assume were along the lines of " my register is still on breakfast, there is no button for frosty". Without hesitation, he said ok, just give it to him..just when you think customer service is out the window, here is a guy that knows how to take care of the customer..listen up BURGER KING .when you made me wait 12 minutes for a damn double cheese burger and wouldn't even throw me a small drink.even tho this is my local wendys , I will now remember this and stop here more frequently.
  • BJ
    Bailey James
    Nov 9, 2025
    1.0
    Hair in my vanilla frosty. Gross and the ladies that work there are rude.
  • MK
    michelle kervick
    Oct 9, 2025
    1.0
    I didn't know it should take 30 mins to get thru drive thru as I was the 2nd car behind the one at the speaker....and only one car Infront of them
  • RH
    Rochelle Hairston
    Oct 4, 2025
    3.0
    I only stopped here because a friend that I was out shopping with wanted some Wendy's take out, so I stopped for her. I did not get anything to eat there, but she loves their cheese burgers. She got a cheeseburger meal. Also, we didn't go in. I went through the drive-thru. The drive-thru was quick and easy. No long wait. The cashier at the windows was very nice.

Frequently Asked Questions About Wendy's

Is Levittown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Levittown, PA?

The drive-thru is open daily from 6:30 AM to 1:00 AM.