Visit your local GIANT for low prices on fresh produce, everyday groceries and easy meals. Stop in for fresh sushi and the premium beer and wine selection. Sit and eat, grab a beer, and enjoy free WiFi.
While many customers praised the friendly and helpful staff, there were notable complaints about rude employees and poor service experiences.
Cleanliness
The store is frequently described as clean and well-maintained, although some reviews mentioned issues with specific areas like the bathrooms.
Pricing
Customers expressed concerns about high prices compared to competitors, with some feeling that the store's pricing strategies were misleading.
Store Layout
The recent remodel has received mixed reviews, with some customers finding it chaotic and confusing, while others appreciated the improvements.
Product Availability
Most customers reported that the store has a good selection of products and often has what they need.
LC
Lillian Conca
Jan 5, 2026
5.0
Clean, friendly
DS
David Sargent
Jan 3, 2026
1.0
To the older woman running the Self-Checkout today, 1/3/26 at 2:16pm, might I suggest a round of Customer Service training videos?
My total was $50.04 and I inserted the 4 pennies first, and tried using my $50 Giant gift card for the remainder of the balance. After multiple 'bad swipes', the machine would not recognize the gift card.
No problem I thought and walked over to the woman standing at the register by the exit. I explained to her what happened and she rudely gestured to me, "Hold on, I'm handling *her* now" (gesturing to another Giant employee). Silly me for thinking the customer should take precedent.
After a few minutes, she came over and transferred my transaction to her register. She had to scan the $50 gift card instead of swiping it, then told me I still owed 4 cents. I said I already paid the 4 cents at the 1st self checkout register. She then throws her hands up in the air and gives me a dirty look. "Ok here's a nickel" I said in disbelief. Like, really Giant? Awful experience.
CD
Craig DeLecce
Dec 21, 2025
4.0
Always have what I need
ED
Eve DiPietro
Dec 20, 2025
5.0
All the employees are always so nice and helpful.
BF
Brian Foley
Nov 25, 2025
1.0
Every other grocery store is better than giant. I've been shopping at giant for 20+ years and they are the bottom rung of food stores. Over the past 5 years I've been slowly hating myself for shopping here but it's on my way home from work. Giant is the street game where you gotta guess which cup has the ball, but the game is rigged. Every time I think something is on sale or I see big bold letters NEW PRICE it's always a scam. The new price is for the item next to it. Or I need a digital coupon but you don't know that till you scan it. Here's my shopping experience at ShopRite. Go to kiosk and add digital coupons to my card. Pay what the price says. Wow ShopRite you've outdone giant by 20 years. Giant is a garbage run store. Try a acme or ShopRite.