Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with some praising the freshness and taste while others complained about cold, stale, or poorly prepared items.
Service Issues
Numerous reviews highlighted poor service, including incorrect orders, long wait times, and unhelpful staff.
Cleanliness
Several customers noted cleanliness issues in the dining area and kitchen, with some describing the environment as dirty or disheveled.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences regarding friendly staff and enjoyable meals.
VR
Vincent Russo
Feb 15, 2026
1.0
I've only ever gone here twice and both times I got upset stomach/food poisoning. Not sure why this only happens at Arby's but it made me not want to go back again
JJ
Jason
Feb 4, 2026
5.0
Nice, quick, and cheap. The brisket sandwiches are amazing. The server was super nice. I went the evening of Mon. Feb 2nd 2026.
GK
Gregory Kemp
Feb 3, 2026
1.0
Can't even remember to put my food in the bag. The amount of times this happens is sad.
AH
Aymi Haggerty
Jan 22, 2026
5.0
Got a couple sliders & curly fries. They were nice and hot fresh!