The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Mixed feedback on customer service; some staff are friendly and helpful, while others are reported as rude or inattentive.
Checkout Experience
Frequent complaints about long wait times and issues with self-checkout machines; some cashiers are noted for poor performance.
Store Cleanliness
Generally positive remarks about the cleanliness of the store, though some customers reported unsanitary conditions in specific areas.
Product Availability
Customers expressed frustration over frequent stock shortages, particularly for specific items like water and deli products.
Quality of Products
Positive feedback on the quality of store brand products, especially produce and bakery items, though some concerns were raised about outdated meats.
SS
Sher90n2
Nov 11, 2025
5.0
Good place to go for every day groceries. Great staff there. Always friendly
DW
D. W.
Nov 8, 2025
1.0
The only registers they had open was the self check out. 👎
AD
alan daniels
Aug 28, 2025
5.0
I have shopped at this grocery store for twenty-eight years since it opened in 1997. Their store brand of groceries is what I try to buy since they are as good or better than name brands. After you download their app, you will have access to coupons that you can clip for many items. Their customer service department is very helpful and the cashiers are pleasant. If you clip their coupons every week, you will find that they often beat Walmart's prices. I tried their store brand of red grapes today, after using a clipped coupon to buy them, and they were the best grapes I ever tasted. The quality of their Chiqiuta bananas has improved recently.
MG
Mandy Glick
Aug 24, 2025
1.0
They can't open more lanes with actual cashiers, but they can have a few people who hover over your shoulder in the self checkout as soon as you make one tiny mistake with it.🤦🏻♀️ Pissed me off!! Why have multiple people watching self checkout instead of training them to be cashiers?