McDonald's

3.6
982 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5500 Pottsville Pike, Leesport, PA
19533, United States

Hours

Reviews

3.6
982 reviews
5 stars
347
4 stars
237
3 stars
186
2 stars
72
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, with many experiencing long wait times for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and food not prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items, while others noted fresh and hot food.

Staff Attitude

Customer experiences varied regarding staff friendliness, with some praising the staff while others reported rudeness and lack of engagement.

Cleanliness

The location was generally described as clean, although some customers noted issues with the dining area and service during busy times.
  • RP
    Rich Payne
    1 day ago
    1.0
    McDonalds has went WAY downhill. We had cheeseburgers. the burger didn't cover 1/2 the bun and skinny cheese was cold.. it was Terrible. Will not come back.
  • DD
    Daniel
    4 days ago
    2.0
    Maybe new manager for your morning crew. Not hard to look at sales and find an average of what you may need so customers dont have to wait so long in the mornings. And please make sure your ice coffee cups dont have holes in the plastic.
  • MS
    Matthew Scheidt
    5 days ago
    2.0
    Requested no cheese, correct on screen and receipt, and ticket on item, yet had cheese on. Consistently happens, I should know better than to trust anyone caring at McDonald’s
  • MW
    Melissa Wenz
    Nov 6, 2025
    2.0
    They need to be mindful of people's orders. You are not only there to collect a paycheck, you are there for a service. Double check the order to make sure they got it correct. Missing food and fries were cold and they supposedly came out of the fryer. This has happened on too many occasions. My husband picked it up this time because I refuse to waste my time. Before something is said, I have worked in food service.
  • WH
    Wayne H
    Oct 19, 2025
    1.0
    The staff are rude as hell I was walking out and employee was coming in then closed the door literally in my face. It was some old guy who always looks miserable and never says hello or interacts at all. Today I got some cold fries because I guess they were cooking the quarter pounder fresh which I like, but give me some fresh fries for damn sake!!! Also my quarter pounder still pink the middle which is concerning I never had any burger from McDonald’s that is less than well done. I think I’m done with this location, corporate needs to look into this McDonald’s and figure something out.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 5500 Pottsville Pike, Leesport?

The McDonald's location in Leesport is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.