Pizza Hut

Reviews

• KS

  Kara Szostak

  Oct 8, 2025
  1.0
  Leechburg Pizza Hut!!! The worst customer service, especially Phoebe!!!! At 12:50, I pescheduled delivery on the app for 5:45p.m. I received a text about 1:22 from DoorDash saying they werere on the way. I called the store to clarify and said that my order shouldn't be being delivered until 5:45. She said it already left so I can't change that. I said then thats a misunderstanding on your part and I'm not paying for that because I specifically ordered it for 5:45. Her response, "well, *Sweetie*, you already did." And hung up on me. I called back and she didn't answer. I was passing by so stopped by the store to show them my confirmation email that boldly said 5:45. "Well I had no indication of that. Take it up with corporate." 🤯 All I could do was look at the name tag ... Phoebe.... the "manager". So here I am, fighting with Pizza Hut to get my $184.39 back. Unbelievable. They have horrible service on a normal day, but how unbelievably rude of PHOEBE to talk to a customer so insulting when she clearly got the order wrong!
• CE

  Crystal Eckenrode

  Sep 21, 2025
  3.0
  Food quality is definitely declining. They seem to be too lazy to make it properly
• JB

  Jacob B

  Sep 16, 2025
  1.0
  Came in 9-17 6PM staff is just swearing loud and talking about sex. Have some class act like customers matter
• AS

  Aisha Starks

  Jul 16, 2025
  1.0
  The gentleman names Larry is completely inconsiderate and down right rude. I just wanted my correct order. And I got hell for trying to get it. Hope I will never havr to deal with him again.
• BZ

  Brian Zalenski

  Jun 16, 2025
  1.0
  Ordered food online. I went to pick up the food when it said it was ready for pickup, and the store was closed. I called the customer service but there was nothing they can do but leave a complaint with the store manager. Very terrible customer service and experience.

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